Safe-T-Shelter Storm Shelters - Hartselle, Alabama

Casey Wigginton

We are very pleased with the product and service provided by Safe-T-Shelter. Ashley in the office was great at making sure everything went smoothly. I called her at the end of the day on Tuesday, and Donnie and William came to do the install on that same Friday morning. The installers were professional, on time, fast, and gave the full white glove service.

We went with the 4x8, and it is plenty big enough for our family of 5 plus pets. For reference, the lady in the photo is 6 feet tall. I would highly recommend getting your shelter here.

Ryan Norton

Outstanding Tornado Shelter and Exceptional Service!

I recently purchased the 5x8 tornado shelter from Safe-T-Shelter, and I couldn’t be more pleased with my decision. The shelter itself is incredibly sturdy and well-constructed, providing peace of mind knowing my family has a safe place to go during severe weather.

What truly stood out, however, was the exceptional customer service provided by Donnie and Brian during the installation process. They were professional, efficient, and went above and beyond to ensure everything was perfect. Donnie and Brian took the time to explain all the features of the shelter and made sure we were comfortable with its operation before they left. They thoroughly cleaned up the area and touched up small defects on the paint.

Their attention to detail and commitment to customer satisfaction were evident throughout the entire process. I highly recommend Safe-T-Shelter for anyone in need of a reliable tornado shelter, and a special thanks to Donnie and Brian for their outstanding service!

Lisa T.

Donnie & Chris were both extremely knowledgeable and professional. They took their time and explained every step of the installation process of the storm shelter. They made sure I was satisfied with their work and with the shelter itself. I hope I never have to use it but I feel at peace knowing my family and I have a safe place to go if we were to need it. Thank you Safe-T-Shelter, Donnie and Chris for helping to provide peace of mind in my home. You were amazing to work with!

T P

I recently purchased a 4x8 residential safe room/ storm shelter from Safe-T-Shelter after educating myself on the various options and comparing companies.

Many of the companies hardware and materials are similar but, what set Safe-T-Shelter apart from their competitors is their customer service.
From the first call with Dennis, to Ashley and the talented installers Donnie and Chris, I experienced outstanding customer service. This included the ease of doing business; answering questions and explaining the sequence of events from delivery to installation. After couple hours to complete the install, Chris and Donnie made sure I was satisfied with their work before they left. They cleaned up after the install, leaving nothing to do but, feel safe having selected Safe-T-Shelter.

I highly recommend Safe-T-Shelter

Christine Marsh

We had a great experience with Safe-T-Shelters! Ordering was easy, the crew arrived early, and the installation was smooth. You can tell that it is a really high quality shelter that won’t be going anywhere. Caleb and William did a great job explaining garage placement options. All of the required paperwork for the tax credit was pre-prepared for us in an envelope. Highly recommend!

Starr Taylor

Outstanding customer service from start to finish! Ashely scheduled my appointment in a timely manner and kept me updated on the arrival of the shelter. Donnie, Chris and Jamie were so friendly, worked so hard and got the job done! I would definitely recommend Safe-T Shelter!

Jennifer Ware

I love my shelter. I got a 5×10. The entire process was easy and everyone I dealt with was super nice. On time for appointments and I was kept very informed throughout the process. There was 1 mistake made in production which is naturally going to happen sometimes but what matters is Lisa at Safe T shelter went above and beyond and made it right and make sure i was happy. Everyone I dealt with from the office to the installers were very nice and wanted to male sure I was happy. Finally I have peace of mind for the storms that may come in the future! Bonus, they cleaned up every single bit of garbadge etc from the install. Even picked up the extra concrete jobless from the concrete pad.

John H

Y'all. I don't write reviews. They earned it. From our initial phone call to the installers driving away things could not have been better. We visited the facility and Sylaina gave us a tour of the facility, talked with us about what we wanted and how they could meet any needs we had. We ordered from them on the spot. Their product was better, better priced and they didn't add on hundreds of dollars delivery fees. And for our need, they put the door on the end instead of the side - zero extra. Sylaina and Lisa kept perfect communication, answered every question we had.
The shelter was ready in the time estimated, delivery and install were set at a perfect time. Chris and Donnie arrived on schedule and could not have been better! They wanted us to be perfectly satisfied and there was no way they would allow anything different. They were able to take our shelter over a 4" step up (pre-planned with pictures and verified by them on site) and again zero extra charge. They were genuine, professional, courteous and their whole mission was clearly to make sure we were happy. We were and are. They earned a 5-star review. You cannot get better than this y'all. I recommend them to you with complete confidence.