Classic Collision - Covington, Georgia

Mike O.

I was told my truck would be done in 2 weeks, as of today, it has been 4 months and still no truck. After a month I called to inquire about my vehicle as I had to pay for rental out of my pocket at this point. I was told my back glass was on back order and that was all they were waiting on. Fast forward a couple weeks after that, I was informed that the painter quit and that my vehicle wasn't even painted. My issue with that is, they did not take every measure possible to ensure my truck was done in a timely manner. They very well could have had my vehicle towed to another classic to be painted. I was told the day before yesterday that my vehicle was in clean up at 2pm which should have been ready to go same day. Clean up takes about 30-45 minutes. QC takes about 5 minutes. Here we are two days later 3/8 and my truck will supposedly be ready today. I haven't been offered rental reimbursement, discounted repairs, or even a waived deductible. I DO NOT recommend this body shop as they are dishonest and unaccommodating.

Edit- thank you for the reply as your aim for quality was missed by a long shot like Shaq shooting a free throw. Fish eyes and trash all in the paint on my truck. I posted the picture for you to see. As Santa said seeing is believing or was that Justin Bieber.

Jennifer L.

The driver that hit my car insurance company sent me here. I had to take my car back to them 3 times after the initial "repair" and it still wasn't fixed. The insurance company ended up sending me a check to take it to an actual body shop. I am pretty understanding as I work with the public and know how people can be, but I am surprised this shop is still doing business. I had to call between the insurance company and the shop to get things approved and I had to email the pictures. The insurance agent said I never should have been called to pick my car up. Then one of the shop employees lied to the insurance adjuster that I walked around my car and approved of the repairs. Never happened and once I called him out on it he changed his story.
USE ANY OTHER BODY SHOP!!!

Betty T.

Awesome experience! They kept me updated with text messages and were very helpful as far as addressing my concerns. There was a disconnect with me getting into a rental car though. There should be a seamless transition with that, in my case the other driver was at fault and responsible for the repairs to my car. The rental car company (Enterprise) was unhelpful, they seem to have a relationship with Classic?

Joseph P.

My mother told me if I don't have anything good to say ,don't say anything . I will just leave it at that. I wouldnt recommend them to anyone. My car ended up on a tow truck 30 minutes after picked my car up.

Kevin P.

Everyone that I met or talked to was so nice and the whole time they had my jeep, they kept me up to date. If I have to have any of my vehicles worked down? I will definitely come there.

Jack C.

This entire shop pulled together to help a local resident in need after a devastating fire. Helping that family significantly in a time of need. That's the kind of guys I want working on my car! Thank you Phillip Robinson and crew!

William L.

Great place to get your vehicle repaired and they are very fast, and professional.

sissy S.

We had a bad experience with my husband’s car. Fender bender was in December. Was told to bring in January. First told my husband about 10 days . Then gave a date late in January. Then given about 3 different dates in February. Once blamed it on waiting on welder. Was told one day it was in the paint bin but when we rode it was clearly sitting in the same spot in their parking lot with the front off. Finally got car back middle of March. Looks and seems good but something is now messed up with the Bluetooth. Don’t recommend them. And this is my first time ever giving a negative review online on a business.