TWIN RIVERS PROPANE - Baldwin, Georgia

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Twin Rivers Propane: A Reliable Propane Supply Solution

For individuals and businesses seeking a dependable propane supplier, Twin Rivers Propane stands as a noteworthy option. Located at 424 Industrial Blvd, Baldwin, GA 30511, this company has steadily built a reputation for providing quality propane services within the region. Their commitment to customer satisfaction is evident in their readily available contact information – Phone: 063916165 – and a comprehensive online presence at upgas.com. The website offers valuable information regarding their services, pricing, and safety protocols.

Services and Specializations

Twin Rivers Propane specializes primarily in the supply of propane. However, based on customer feedback and the company’s operational approach, it’s clear they offer more than just straightforward delivery. They provide comprehensive installation services, ensuring tanks are properly leveled and all connections are rigorously checked for leaks – a critical aspect of safe propane usage. The emphasis on thoroughness and clear communication, as highlighted in several customer accounts, suggests a dedication to educating clients on best practices and safety measures. Their service extends to various applications, catering to residential, commercial, and potentially agricultural needs, although specific details should be confirmed directly with the company.

Location and Accessibility

The company’s address at 424 Industrial Blvd in Baldwin, Georgia, places them within a strategically accessible location. Notably, they offer wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ease of access for all customers. This feature is a significant advantage for individuals with mobility challenges.

Customer Feedback and Reputation

Twin Rivers Propane currently boasts 37 reviews on Google My Business, with an average opinion of 3.7/5. While the average score indicates room for potential improvement, the volume of reviews suggests a consistent level of service being experienced. The comments frequently praise the professionalism and courteousness of the delivery personnel, particularly the dedication to explaining the installation process and ensuring customer understanding. Many customers express gratitude for the company’s willingness to go ‘above and beyond’ to meet their needs, and for providing competitive pricing – something that resonates strongly with current customer sentiment.

Recommended Contact Information & Final Recommendation

To learn more about Twin Rivers Propane, its specific offerings, and to schedule a service, we strongly advise visiting their website: upgas.com. You can also reach them directly at Phone: 063916165. Considering the company’s commitment to safety, accessibility, and what appears to be a genuine focus on customer service, Twin Rivers Propane is a recommended option for anyone needing reliable propane solutions. We encourage you to explore their website and contact them to discuss your specific requirements.

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👍 Reviews of TWIN RIVERS PROPANE

Charles G.

5/5

Gary Purdy and Teddy Dennis delivered and set up my new propane tank. They were very professional during the installation by making sure that the tank was level and all fittings were leak free. They took extra time to explain what they were doing and made sure I understood all the safety measures. Delane and Sunny gave exemplary customer service and I look forward to doing business with them in the future.

Marty S.

5/5

These guys go above and beyond to take care of their customers and at a great price. Glad to have found them in this day and age of poor customer service. Highly recommended!

Stephen J.

3/5

Several years ago when I first went with TWIN rivers, you were the cheapest propane around. Now under United Propane, you all the title of the highest priced propane around.

Philip N.

5/5

Have used this service for several years. This year was the best. Kathy treated me with respect and helpfulness, answered all my questions and provided good information. Payment process was quick and easy. Delivery was quickly made and Gary, the delivery technician, was knowledgeable and very helpful. Great customer service from both individuals from ordering thru delivery. Highly recommend this company.

Jennifer H.

5/5

I must say, they've made an about face! Twin Rivers Propane has been a nightmare to deal with these past few years, but they called a couple weeks ago to say the office was under new management and was checking on me, since I hadn't ordered propane in about a year or more. (I was actually letting the tank run down so I could dump them! BUT...I was told of their summer pricing and decided to give them another try. I ordered, and someone delivered it 2 business days later!
I hope you continue to provide great service. Now if only you would get a repair person, you'd be awesome!

Stewart C.

5/5

Customer service was very nice and professional. The driver that delivered my propane was friendly and price was a great value.

P V.

1/5

I wish I could give this company 0 (zero) stars if I could. Very poor communication and no common sense of fairness to customer. We own our own tank. Everytime, we call to get refilled (Twin Rivers Propane Baldwin, GA) ethier no one answers the phone, leave a message and NO ONE calls you back. The one time someone answered the phone, she said she would call us back. You guessed it she didn't call back. So we missed the customer appreciation discount price. My wife had to call the drive to find who was in the office. That's when we finally got in touch with someone. Even then it took 3 weeks to get the gas tank filled. On top of everything the bill is always wrong and we have to call to get it corrected. It has been one problem after anther. The left hand doesn't know what the right hand is doing. This company needs new leadership.

Voidwolf6

1/5

I was checking rates before I bought propane. I have bought from this company a few times and it takes a long time for delivery. The woman I talked to over the phone today was extremely rude and hung up on me. I would pay triple what Twin Rivers charges before I would ever buy propane from them ever again. I ordered my gas from another company and they were extremely helpful and friendly. My gas will be here within three days instead of weeks!