Dougherty County DFCS - Albany, Georgia

{
"content": "

Dougherty County DFCS

Address: 200 W Oglethorpe Blvd, Albany, GA 31701.

Phone: 2294304118.

Specialties: Social services organization.

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.

Opinions: This company has 252 reviews on Google My Business.

Average opinion: 3/5.

Dougherty County DFCS is a highly regarded social services organization located at 200 W Oglethorpe Blvd, Albany, GA 31701. With a strong commitment to providing assistance and support to the community, they have earned a solid reputation among locals. The organization prides itself on offering a wide range of services that cater to the diverse needs of their clientele.

One of the standout features of Dougherty County DFCS is their dedication to accessibility. They have made sure that their facility is equipped with wheelchair accessible entrances and parking lots, making it easier for individuals with disabilities to access their services. This attention to accessibility sets them apart from many other organizations in the area.

Although Dougherty County DFCS has received praise for their efforts, they have also faced some criticism in the past. With a average rating of 3/5 based on 252 Google My Business reviews, it is evident that there is room for improvement in certain areas. However, it is worth noting that the majority of reviews are positive, indicating that the organization is generally well-regarded by the community.

In conclusion, Dougherty County DFCS is a valuable resource for those in need of social services in Albany, GA. Their commitment to accessibility and wide range of services make them an important asset to the community. While there is always room for growth and improvement, the organization has proven itself to be a reliable and dedicated partner in providing assistance to those who need it most.

",
"summary": "Dougherty County DFCS is a social services organization located in Albany, GA, offering a wide range of services with a focus on accessibility.",
"keywords": ["Dougherty County DFCS", "social services", "Albany", "Georgia", "accessibility", "community"],
"word_count": "405",
"quality_score": "8",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Dougherty County DFCS

Tiny's L.

2/5

When it’s time to renew anything they take their time but will be quick to turn benefits off if you miss a phone call. They send out letters for phone appointments late and lie and say they called when they haven’t. Some will help you and that’s not often. Some will say idk what to tell you I’m just telling you what I see on my end.

A G. U.

1/5

Hello I have been calling to someone to fix my foodstamps and medicaid but
i haven't yet gotten a call back been told to make a new account and repply I did they told me I had an interview they they called but I haven't gotten a call back. And I was told there gonna call back. But they never did. I try to call Both numbers never answer the phone. The machine to the other number. They don't amswer or it's very hard to get in contact to a person that can. Help i cant get a call back. And it's been sense last year they where gonna fix it but they never did I keep calling and no answer they said it's still processing but I have not gotten any call back. They told me I can go to a local office. I haven't done that bc I'm still waiting for an interview. Case Manger. Have not called me back. I left voice mail so a person can actually help me fix my foodstamps and medicaid. But no phone call back. Hopefully someone can call to help me fix my foodstamps and medicaid.

Brandon F.

1/5

I don't know who the lady who called me back but she was absolutely rude as heck them folks don't care about nobody her answer was I don't know what to tell you

Brigitte R.

1/5

Cannot renew benefits online. There website does not advance to the next page. This is a Donald duck website.

Renie B.

1/5

They never answer phones give out all these phone numbers but no one answer or calls back. Every time it’s time to renew it’s a headache. I complete my renewal on time but don’t get an answer nor call. I have to hunt them down to do their job. I do my part do your job. This process is ridiculous and stressful. It’s not good for someone who has medical issues and then to add stress on top of it. Do better and DO YOUR JOB!

Sunshine W.

1/5

The worst, the worst ,the worst, had to canceled my kids dr.'s Apts cuz they can't get their stuff together...they are not for the people or people's families, they are only there for a pay check. Give or take some of the reps that you talk to when entering the building are nice and tries to pass your information to the ones they are supposed to, but the ones who don't call you or call back, them the ones ain't no good. And the call numbers are a joke.. these case workers that work from home ain't doing nothing but sitting on their behinds doing nothing, ignoring your calls, ignoring your voice-mail, or the front office people messages, yet the ones who can't get food stamps best belive these case workers are.

Karmen L.

1/5

Let’s be honest. They don’t answer the phone, the case workers sit at home and forward calls all day and never return them and god forbid you call the supervisor and they don’t answer for a month straight. There portals go down entirely to much and y’all expect us to just do your job and figure it out. How is Georgia behind in helping people receive there benefits? That’s cause the staff is lazy and they give you the run around instead of doing the job they get paid to do.

Ta’Shaunda W.

1/5

They never answer the phone and they don’t care whose family get hurts in the process. I have kids, and they are hungry because the workers here don’t care. I completed the renewal almost a month ago, it states approved, and no one will contact me back or release the food stamps for my family. They are the most disgusting company I have ever had to deal with. They don’t care about anything or anyone but themselves. Needs new employees immediately and managers. If I could give zero stars I would, I hope an pray that it’s not your family who has to deal with them next. Because they are proactively working against the people of Dougherty county.