Lapels - Evans, Georgia

Lapels - A Comprehensive Review

Lapels, located at 4296 Washington Rd, Evans, GA 30809, United States, is a well-established business that offers a wide range of services to its clients. With a phone number of 7068699789 and a website at mylapels.com, they have made it convenient for customers to reach out and learn more about their offerings.

Specialties and Services
Lapels specializes in various services, including dry cleaning, clothing alteration, delivery service, laundry, laundry service, leather cleaning, tailoring, and upholstery cleaning. This comprehensive range of services caters to the diverse needs of their clientele, ensuring that they can fulfill all their garment and fabric-related requirements under one roof.

Additional Points of Interest
In addition to their core services, Lapels offers several other benefits to its customers. These include onsite services, online estimates, a wheelchair-accessible entrance, and a wheelchair-accessible parking lot. They also accept debit and credit cards, making payments convenient for their patrons.

Customer Reviews and Opinions
Lapels has garnered a strong reputation among its customers, as evidenced by the 409 reviews they have received on Google My Business. With an impressive average rating of 4.6 out of 5, it is clear that the majority of their clients have had positive experiences with the business. This high level of satisfaction is a testament to the quality of services they provide and their commitment to customer satisfaction.

In conclusion, Lapels is a reliable and versatile service provider that offers a comprehensive range of services to meet the needs of its customers. With their convenient location, accessible facilities, and exceptional customer reviews, they are well-positioned to serve the residents of Evans, GA, and the surrounding areas. Whether you require dry cleaning, alterations, or laundry services, Lapels is undoubtedly worth considering for all your garment care needs.

👍 Reviews of Lapels

Daniel L.

1/5

I have been using this service for 6 months now. It was a great option initially. Reliable delivery and pick-up. However, now it’s broken zippers, broken buttons, and stains. The delivery service even changed. I doubt you would like your clothing stinking up your room because someone had a nauseating fragrance to cover up their smoking in the car they are using to deliver your clothes. The fragrance is so bad I cannot even get it off my hands after multiple long washes in soap and water. Look at the other reviews Lapels is definitely not the right one for you.

Melissa M.

5/5

I don’t dry clean often but in this case I had a short time frame before an event and need our formal attire washed! Lapels was awesome! They had our stuff done before the estimated day and they were very friendly. I love good communication. Additionally everything was clean, pressed and smelling fresh. I will definitely use them again.

Evie *.

1/5

Customer service was good. My main complaint is they clearly don’t care about the quality of your clothes.. they broke 2 of my buttons and ripped one completely off. Thank god I checked my shirt before I have to wear it this week.. I thought it was odd when I removed my shirt from the plastic that nothing was buttoned but now it makes sense.. it also looks like they didn’t even clean my husbands shirt cause the collar is still dirty.

Tyra M.

1/5

Owner has the worst customer service skills. They noticeably faded 2 shirts and she acted like she couldn’t care less. They did not even notify me the shirts were damaged.

lovendo M.

1/5

First and last time I use this company. Worse dry cleaning service I’ve got in my life. The pressed the shirt in a way that all buttons left a mark on the opposite side of the shirt, now I can’t get rid of these mark, totally ruined an expensive shirt.

Quaran W.

5/5

The wedding dress had a snag but was pointed out after Destiny Alterations done work on it. I was informed that the snag was already there and upon speaking with the owner she offered to help me once I got my new dress. I felt heard and comforted knowing she cared and is willing to help me going forward. My wedding is less than two months away.

Kimberly P.

5/5

The young man who took my item in was also the one who retrieved it when I picked it up, he was very nice and respectful. My husbands jacket looked amazing. The kindness of employees is just as important as a good looking garment, in my opinion.

Paula J.

5/5

Price was reasonable, staff was friendly, and my clothes (10 items) were dry cleaned and ready in two days. I’ll be returning here before my next work trip!