SunCrest Stone - Fitzgerald, Georgia

Address: 139 Benjamin H Hill Dr E, Fitzgerald, GA 31750, United States.

Website: suncreststone.com
Specialties: Stone supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of SunCrest Stone

SunCrest Stone 139 Benjamin H Hill Dr E, Fitzgerald, GA 31750, United States

⏰ Open Hours of SunCrest Stone

  • Monday: 7 am–4 pm
  • Tuesday: 7 am–4 pm
  • Wednesday: 7 am–4 pm
  • Thursday: 7 am–4 pm
  • Friday: 7 am–4 pm
  • Saturday: Closed
  • Sunday: Closed

SunCrest Stone

SunCrest Stone, located at 139 Benjamin H Hill Dr E, Fitzgerald, GA 31750, United States, is a reputable stone supplier with a wide range of products and services. Specializing in providing high-quality stones, the company has earned a solid reputation in the industry.

One of the key features of SunCrest Stone is their commitment to customer satisfaction. They strive to deliver exceptional products and services, ensuring that each client receives personalized attention. The company's knowledgeable staff is always ready to help customers make informed decisions about their stone requirements.

In addition to their wide selection of stone products, SunCrest Stone offers other valuable services. They provide expert advice on stone selection, installation, and maintenance, helping customers achieve the desired look for their projects. The company also offers competitive pricing and flexible payment options to accommodate various budgets.

SunCrest Stone takes pride in their accessibility. The facility features a wheelchair-accessible car park and entrance, making it convenient for all customers to visit and do business with them. The company's commitment to accessibility extends to their website, which is easy to navigate and provides comprehensive information about their products and services.

With an average rating of 3.8 out of 5 stars based on 11 reviews on Google My Business, SunCrest Stone has established a solid reputation among its clients. Customers appreciate the company's knowledgeable staff, wide selection of products, and competitive pricing. However, some reviewers have mentioned that the company could improve its communication and response times.

In conclusion, SunCrest Stone is a reliable and customer-oriented stone supplier located in Fitzgerald, Georgia. With their wide range of products, expert advice, and commitment to accessibility, they are well-positioned to serve the needs of both residential and commercial customers in the area.

👍 Reviews of SunCrest Stone

SunCrest Stone - Fitzgerald, Georgia
Ffilc D.
1/5

The customer service is horrible. I placed an order and was told it would be 6 weeks. If it was done earlier they would contact me. I went back 7 weeks since I had not be contacted. The lady at the desk told me that it "ain't" ready yet and that she doesn't have an estimated completion date from production. I explained that when I order it I was told it would be ready in 6 weeks. She said it probably "ain't" been 6 weeks yet. I explained it's been 7 weeks she said "well it ain't ready yet" Amazingly she did this without looking once at the computer or files? Not sure how she had such an amazing knowledge of all the orders. She said as soon as production updated her she would let me know. Two weeks later and I still have not been contacted. Not sure why it's so difficult to keep your customer's updated on their orders but it was apparent they really didn't care about customer service. I would highly recommend you not trust your stone needs to this company.

SunCrest Stone - Fitzgerald, Georgia
Jaime L.
1/5

We ordered stack stone for a fireplace a few months ago and the wrong color came in. They claimed that the mix was not right. We tried to be accommodating and just go with the wrong color that was sent and have them fix the edge corners; instead of having them rip the whole fireplace apart which would have been extremely environmentally wrong and we just wanted to get our fireplace done. 7 weeks later they send out two (very sweet) women to paint the cornerstones but it still does not look right. The company never called us to apologize or let us know personally why this project was such a debacle. I would not recommend this company or their stone to anyone.

SunCrest Stone - Fitzgerald, Georgia
Mike R.
5/5

Great looking siding and we haven't had any issues. Easily compliments our building and we mixed and matched colors to get a stunning look that the Wife is happy about!

SunCrest Stone - Fitzgerald, Georgia
No M. P.
1/5

Purchased stones about 18 months ago. Within 6 months, coloring was vanishing. Chris from Suncrest came out a bunch of times, verified the install was fine and the issue was with their coloring. Chris promised to make it right. After more than 6 months, my stones are still an issue and now they are trying to blame the install.

Chris originally agreed the issue was not the install but now that their cheap fix attempt failed, they are washing their hands of the issue their product caused. They have even reversed the original assessment and now attempting to blame the install. Wow!

Horrible experience!

I DO NOT recommend anyone buy this product due to the lack of ability to keep their coloring and then the slow and dismal customer service.

Very disappointed and I spent a ton of money on this!

SunCrest Stone - Fitzgerald, Georgia
Jeffrey S.
5/5

As the owner of SunCrest Stone Products, LLC I would like to respond to the "No Mess Products" review. Installation instructions were NOT followed and unacceptable conditions exist in the installation (ie. homemade wooden pier caps allowing water to get behind the installation). The "fixes" attempted by SunCrest Stone were not inexpensive, they were an effort to accommodate the mistakes that were made in the installation process. SunCrest Stone has tried to work with these people and will continue to. We have been in business over 15 years, manufactured 100's of thousands of square feet of high quality stone, the vast majority (over 99%) are very pleased with our product.

SunCrest Stone - Fitzgerald, Georgia
charles W.
4/5

Product was already built when I bought the house, it was really eye catching. It made the driveway, I've had a few cracks on the steps and top pieces to which I
glued, it may have been the mortar mix. The product has a lasting color. Nice!

SunCrest Stone - Fitzgerald, Georgia
Wayne G.
5/5

Great customer service. Truck drivers dream..(South Georgia Brick Driver). They get you loaded and out of there and t hff e products matches the paperwork

SunCrest Stone - Fitzgerald, Georgia
Jordan K.
5/5

Looks and feels like the real thing, love the stone

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