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City of Big Bear Lake Department of Water - Big Bear Lake, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 41972 Garstin Dr, Big Bear Lake, CA 92315, United States.
Phone: 9098665050.
Website: bbldwp.com
Specialties: Water utility company, Water companies.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of City of Big Bear Lake Department of Water

City of Big Bear Lake Department of Water 41972 Garstin Dr, Big Bear Lake, CA 92315, United States
☎️9098665050

⏰ Open Hours of City of Big Bear Lake Department of Water

  • Monday: 8 am–4:30 pm
  • Tuesday: 8 am–4:30 pm
  • Wednesday: 8 am–4:30 pm
  • Thursday: 8 am–4:30 pm
  • Friday: 8 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

City of Big Bear Lake Department of Water

The City of Big Bear Lake Department of Water, located at 41972 Garstin Dr, Big Bear Lake, CA 92315, United States, is a prominent water utility company specializing in providing essential water services to the community. With a phone number of 909-866-5050 and a website at bbldwp.com, this organization is committed to maintaining the quality and accessibility of water resources in the area.

Specialties: As a water utility company, the City of Big Bear Lake Department of Water primarily focuses on water distribution, management, and treatment. Their expertise lies in ensuring a reliable and efficient water supply to meet the needs of both residential and commercial customers in the region. Additionally, they offer a range of services, including water meter reading, billing, and customer support.

Other Points of Interest: The department is dedicated to providing accessibility and convenience to its customers. They offer a wheelchair-accessible car park and entrance, ensuring that individuals with disabilities can easily access their services. Furthermore, they accept various payment methods, including debit and credit cards, to accommodate different preferences and needs.

Opinions: The City of Big Bear Lake Department of Water has garnered a total of 7 reviews on Google My Business, reflecting the diverse experiences of users who have interacted with the company. With an average opinion rating of 3.3 out of 5 stars, there is a mix of positive and negative feedback, highlighting both the strengths and areas for improvement in their services.

👍 Reviews of City of Big Bear Lake Department of Water

City of Big Bear Lake Department of Water - Big Bear Lake, California
C C.
1/5

The staffs, especially the supervisor are not professional and mean, they charge you with unreasonable fee and didn't give you any sufficient supporting document like regulation or rules in written paper, but said they have such rules. They didn't return emails and phone calls. And I feel they have discrimination toward certain race. Avoid living in Big Bear, feel shame for them.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Samantha B.
5/5

We’ve owned a home in Big Bear for a little over three years and water, water management etc. has been a challenge. We dealt with a large leak, mainline issues, city water issues, and most recently my lack of understanding with the new computer system & billing process… Every single time without fail we have received caring, professional, and thorough assistance and with timely help we’ve overcome each challenge with positive results.
Most recently I visited the office and was helped by Yvette who re-explained everything (that I had apparently been sent in the mail) and helped me to understand the new system. I’m very grateful.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Paul Z.
5/5

Very knowledgeable, accessible, and professional. It's nice to be in a small town where you can find people who care that will take the time to answer your questions and help with your problems. Special thanks to Jason in water testing. He was very helpful and informative.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Gabriel P.
1/5

I understand turning off someone's water for nonpayment but, why not send them a bill first, why do they refuse to communicate at all? Just seems a little power monger-ish to me.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Catherine B.
5/5

Diane from the water company is an angel! Their service is good and they really helped us in a pinch.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Aj
1/5

No communication, rude technicians, ridiculous 2 hour windows, all around horrible service.

City of Big Bear Lake Department of Water - Big Bear Lake, California
Adrian M.
5/5

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