Air Conditioning of Arizona - Scottsdale, Arizona

Lynn C. J.

Troy from ACA came out to assess our HVAC needs. He listened to our wishes/concerns and made recommendations for ductwork revisions.There was no high pressure or upselling and he returned our phone calls when we had questions. The installation crew was excellent. They arrived when scheduled, worked efficiently and were conscientious about cleanup. We now have a new rooftop Trane unit and clean air ducts and vents. We appreciated the professionalism of everyone at ACA and will gladly recommend them to others.

Leslie G.

Chris with ACA did an AC service today. I was impressed how thorough he was and took lots of pictures and explained everything to me. Most AC companies just look at the unit charge you and leave. Thank you for your attention to detail and providing options instead of a hard sell. Your integrity goes a long way and I will continue to use your services and highly recommend you!! 🙂

Esteban L.

New system installed today by Phil, Corey and Ivan. I was very impressed by their level of professionalism, but also their friendly attitudes and time they took to educate about the new system. Choosing the right system and setting up the install was also a pleasant and easy process (thanks Troy and Samantha). Overall a great company to work with and highly recommended.

Adam

Update 3/3/25:
Our unit has been running beautifully without a single issue. We had ACA out today to do the first check up on the unit after our install last year. Jacob Ramirez was our field expert and he was great. Called me beforehand to let me know when he would arrive, arrived at the time he said he would, and was extremely friendly and professional. He did a complete inspection of the system and did so in a timely manner. Everything checked out as expected. Very happy with our unit and with our field expert, Jacob!

February 2024: We've been needing to get our 13 year old A/C unit replaced for the better part of a year but have been holding out due to the price and size of a job it is. We decided before summer hit this year, lets get it done. We called a total of three different highly rated A/C companies, ACA being one. Brent came out, did a good thorough inspection of our unit and the house and discussed what he found and what he recommended for us. He gave us 3 different quotes on 3 different levels of units. Surprisingly, the top tier Trane unit he recommended was still a lower price than the lowest level ones from their competitors. They also worked in a few discounts for me. What I really liked was that during the inspection Brent noticed that the return duct we had was a little smaller than what was required for a 5 ton unit. While the competitors pointed this out as well, Brent was the only one that recommended we just add an additional smaller duct to increase the CFM at a fraction of the price instead of replacing the entire duct and filter housing assembly. Additionally, ACA mentioned a few other "upgrades" we could do but they were not pushy at all when I decided to not go with them.

When it came to install day, the crew showed up right at 7 AM as scheduled. Phil and Corey were my installers and they were very professional and knowledgeable. They answered all my questions and were very easy to talk to. What I really appreciated was that Brent, who is the expert that gave us our quote, actually came by for the majority of the morning to help the installers and give me updates throughout the install. Although he did not need to be there, he said he didn't have any appointments that morning and wanted to make sure he was here to ensure the install was smooth for myself and his guys. All in all the crew was here for about 9 hours and it all went very smooth. The used drop clothes so my carpet stayed clean and they did a great job vacuuming up any mess and the trim they removed to install through the attic looks like it was never removed.

Pulling the trigger on a new A/C unit can be very intimidating but the crew at ACA made the process as painless as possible. If you are looking for a company to take good care of you and not charge you an arm and a leg, I couldn't recommend ACA enough. Can't wait to break in this new Trane unit this summer!

Leland F.

Service was efficient, friendly and without unethical up-selling. Service staff are not paid on commission, so no conflicts of interest! Service technician Aiden was excellent. I also appreciate being able to pay up front for the maintenance plan, not the monthly "subscription" model.

Karl M.

Bryan the A/C technician arrived right on time at the start of the time window I was given when I scheduled the appointment. He explained what services he had performed during this maintenance appointment, and also informed me of a couple of issues with my A/C unit (12 years old), and emailed me an estimate of repairs that I may want to have done shortly after he left.Bryan was very courteous and thorough in his explanations. Excellent service!

David A.

Phil and Corey were truly a delight to deal with as they performed their install of a whole new HVAC system. Any expenditure like this is always scary but I can only congratulate them in being able to properly address all questions with a good attitude and complete their work in a prompt and efficient manner. I have zero complaints about this company and about their employees.

Jenell W.

We had a check up service on our air conditioning unit and our technician was Jacob Ramirez, very professional, polite & communicated well. It’s refreshing to have a personal connection with customer & technician- he introduced himself, asked about our day, any questions we had & then got to work. When he was finished, told us of his findings & will follow up with his recommendation. You have a great employee, keep up the good work Jacob 👍