Alpine Electronic of Burien Inc - Burien, Washington

Andrew E.

We got introduced to Alpine through a service call through LG. Our TV panel that was less that three months old was defective, and we got routed to Alpine through LG to fix the defective panel.

I was called in short order and told they had availablility the same week - actually within the next several days - but we were out of town. They accommodated us, and scheduled the day around our schedule. Today, I was texted that they had a cancellation and could come a little sooner. We were thrilled. Who hates a service call that is weeks out

I was told Alexis would show up in the next hour, and he arrived on time, put shoe covers on (we told him it was unnecessary) and evaluated the TV. He took it down from the mount, removed the panel, and went to his vehicle to get the replacement. I did help a little bit but he says he does this solo most of the time. How you can lift a 65" TV from the wall all on your own is beyond me, so I was happy to help!!

In any case, he quickly dissembled the TV, replaced the panel, and got the TV working again on the first try. Our panel is back to working condition, and we couldn't be happier!

But... what's most important is that Alexis answered all my questions - I'm curious by nature, and Alexis was knowledgable and I learned a lot about the internals of the TV.

He also was very relatable and told my wife and I stories about his life that related to ours. Truly a great guy and would trust him again in our house 1000%. We will call Alexis and Alpine for all our future appliance repair needs!

Andrew F.

Had an amazing experience with Alpine replacing the panel under warranty for my LG G3. To my surprise Hossain was able to quickly send someone to JBLM which is around an hour drive. The technician Eduardo was patient with my questions and concerns. The following day I noticed the panel LG sent had bad vertical banding. They are already trying to come and honor they're return window. These people are doing awesome work!

Mandy A.

Excellent service, excellent communication, and very professional!
I was super frustrated with my TV and its warranty. They made us feel like a priority and fixed our issues in a matter of minutes.
Five stars for sure!

Zeta O.

Came by promptly a day after getting the work order for manufacturer warranty covered repair. Replaced the screen on the tv and made sure they could fit around my work schedule. Amazing service.

Erik H.

I recently purchased a used TV that did not work when I turned it on. Alpine was quickly able to diagnose the issue and install a replacement panel that returned the TV to like new condition. They did all of this for a very reasonable price and the communication was excellent. They've earned my trust and will be my go-to for any future electronics-related repairs.

Chris M.

Alpine was very responsive and solved the issue with our new Zline refrigerator. Alex was very helpful, knowledgeable and friendly. Thank you, I will definitely call them in the future.

Max N. B.

LG contacted them to repair my TV. Good communication. Professional staff. Would work with them again

Manjula P.

Alex was awesome! I had few other techs come out to fix my Bertazzoni stove in the past and no one could. Alex came this time and wohoo finally the oven is fixed and working great. He is very knowledgeable and knew what he was doing . Thank you Alex 👏👏