Brown Manufacturing Corporation - Ozark, Alabama

Brown Manufacturing Corporation is a well-known manufacturer and farm equipment supplier located at Address: 6001 AL-27, Ozark, AL 36360. The company has been serving the farming community with high-quality products and excellent customer service for many years.

One of the key features of Brown Manufacturing Corporation is its manufacturing capabilities. The company produces a wide range of farm equipment, including mowers, utility vehicles, and trailers, among others. All of the products are designed and built with the needs of modern farmers in mind, ensuring that they can handle even the most demanding tasks with ease.

In addition to its manufacturing expertise, Brown Manufacturing Corporation is also a trusted farm equipment supplier. The company offers a comprehensive selection of farm equipment from top brands in the industry, ensuring that customers can find everything they need in one convenient location. Whether you're looking for a new mower, tractor, or other type of farm equipment, Brown Manufacturing Corporation has you covered.

The company's location in Ozark, Alabama, is another major advantage. With a convenient address on AL-27, Brown Manufacturing Corporation is easy to find and access for customers throughout the region. The location also features a spacious parking lot with wheelchair accessible parking spaces, making it easy for customers of all abilities to visit the store.

Brown Manufacturing Corporation also makes it easy for customers to pay for their purchases. The company accepts both debit and credit cards, providing a convenient and flexible payment options for all customers.

When it comes to customer reviews, Brown Manufacturing Corporation has a strong reputation. The company has received 16 reviews on Google My Business, with an impressive average rating of 4.4/5. This is a testament to the company's commitment to providing high-quality products and excellent customer service.

Overall, Brown Manufacturing Corporation is an excellent choice for anyone in need of farm equipment. With its manufacturing expertise, comprehensive selection of top-brand products, convenient location, and flexible payment options, the company has everything you need to keep your farm running smoothly.

If you're interested in learning more about Brown Manufacturing Corporation and the products and services it offers, be sure to visit the company's website. There, you can browse the company's full selection of farm equipment, learn more about its manufacturing capabilities, and get in touch with the team to ask any questions you may have. Don't hesitate to reach out and see how Brown Manufacturing Corporation can help you with all of your farming needs

Reviews of Brown Manufacturing Corporation

Bobby Searcy

1/5

You don’t curse at customers! Let me start by saying I have referred many friends and family members to Brown Manufacturing over the years. I have always thought a lot of their products and their service. I like that they are family owned and operated. However, the encounter I had today with Mr. Brown’s daughter was, without question, the worst customer service experience I have had in years.
I took a rotary cutter to Brown Manufacturing to have a new gearbox installed. It was a very last minute thing and the people at Brown went above and beyond to accommodate my need in a timely manner (same day service in fact). I believe the gentleman who wrote my service order was named David. He was very helpful. He told me the part would cost around $650 plus labor and tax. I gave him my contact info and he said he would call me if anything changed or they were not able to fix it that day. ( I have attached screenshots of a text message from around this time expressing my pleasure with how David treated me) When I returned to collect the cutter, I was informed that the repair bill had ballooned to $1500. I did not learn of the increased cost until after the work was completed.
I was instructed to go to the front office to pay my ticket. This is when I encountered Mr. Browns daughter. I do not recall her name. I mostly recall hearing her curse at me for commenting that I would not have authorized such an extensive repair on a 20+ year old cutter, had I been made aware of the cost before hand. After I made the aforementioned comment, Mr. Browns daughter became extremely agitated. She took the comment entirely too personally. She asked me “Who are you even?!” She also told me things had been “shit” at Brown Manufacturing because someone was out of work with COVID. She made other rude remarks in a very disrespectful tone. I felt embarrassed for her. It was truly disappointing to see a member of the Brown family behave in such an abhorrent manner towards a customer. I was clearly in the wrong place at the wrong time. Customer service is a big deal. Brown Manufacturing dropped the ball today. It only takes one employee to undo the hard work of many others.

James Huskey

5/5

I needed information and a dealer with the item I needed. They took the time to explain everything I asked, pointed me in the right direction, and in less than a week, I purchased from a suggested dealer, with 100% satisfaction. Brown Mfg is a breath of fresh air after dealing with a few others.
I base my judgment on 20 years as a purchasing agent, dealing with less than pleasant vendors.
Brown is #1.

Joey Durham

1/5

. Skid steer mower didn’t last a day and they won’t honor the warranty. Absolute junk

Corey Beck

5/5

Great Products, helpful customer service, the craftsmanship unbeatable! highly recommend!

bill c

4/5

Awesome place,,best rotory cutter in america,and disk harrows.from 6 foot to 14 foot wide

D. Mays

5/5

Used to do contract IT work for them, fine operation, quality American made equipment.

Joseph Fleming

5/5

Outstanding service. Parts immediately available.

Mark Pascoe

5/5

Been using their equipment for years