C-A-L Ranch Stores - Miami, Arizona

Walter H.

I purchase propane there regularly and always have a pleasant experience with staff filling the tanks. You need to go inside the store to pay and I am always greeted with a smile and the transaction is quick and pleasant.
This is a follow up to the review above.
Propane was $2.89 a gallon. The manager told me that they matched prices and would adjust the price accordingly if asked. The next time I filled tanks, the price was $3.89 a gallon. The cashier said they do match prices, but since I couldn't prove that Matlock propane in Globe sold it for $2.89 a gallon, she wouldn't adjust the price. So I paid $3.89 a gallon. Also, I told her I would just go to Matlock next time. That was fine by her. So, my suggestion is to purchase your propane at Matlocks in Globe. I saved $14.00 filling two 7 gallon tanks. It adds up quick.

Shery

I wish I could give negative stars for this location. Men's and women's clothing mixed, you have to wander the store to find someone to open a dressing, things not priced.
And today cashier refused to honor a sale sign that they had forgotten to take down. I let that go but then I bought 2 items from the clearance bin...exactly the same but different sizes and CLEARLY marked. One rang up the clearance price the second did not. She asked for help and she was told what to do. She stood staring at the register and the item, looked for additional help from the 5 other employees standing at the register chatting but rather than interrupt them she stared at the register a bit longer and then told me they were not on clearance because the computer price wasn't changed. I pointed out that someone obviously missed them and she looked right at me and said "customers change prices all the time".
So rather than admitting a store mistake and finding out how to correct it, she accused me of attempted theft.
They obviously don't need my business so I will shop elsewhere.

Jesse S.

Idk - I’m not sold on this store.
Never really felt welcomed or acknowledged a few times I was in there. Cashiers don’t have the greatest of energy and on the new to customer service or dealing with the public skills set . Sometimes mono tone or just no connection.

Update- my last trip was much better and the staff was really friendly and very helpful-
Much better experience- 4/3/24 -

Kevin A.

Terrible. No problem taking your money but won't issue a refund. STAY CLEAR OF THIS STORE. They will rip you off. I got milwaukee grinder, they don't keep anything out on the floor but an empty box. After waiting an extra 15 minutes I got a box with partial contents. No manual, no key for the disc lock. How am I supposed to use a grinder without locking the disc. I asked for a return and they said they count return anything till Monday "because the store literally knocked out their computers" Its sunny and 96 out.

And they have leaky ceilings too but I guess they would rather have bug in buckets instead of fix their problems.

Maybe invest into security cabinets fir tools instead of offering the poorest customer service imaginable.

Dint wver go here, for anything, ever.

Dont N.

All managers I have talked with 1 don’t seem to care, 2 rude, 3 argumentative, 4 took over 10 minutes to get a manager to the front employees had to call them 3 or more times.
Always hear employees talking about how managers have zero respect for them and how they are never around to help in any way. They just sit in the office yelling and barking orders over the radio.
Also heard they are losing good employees because of the management at this location in Globe.

Keep the managers they have now and by this time next year it will be closed. Small town means word spreads fast.

Poor leadership equals poor performance from subordinates. It’s NOT the employees fault ITS THE MANAGEMENT

Dwight C.

Loved it.
We went in there to fit our son with some boots, didn't get them. But we did buy 2 baby chicks for our ranch.
Joshua was super helpful, as was everyone else in the store. Very clean, organized, and well stocked. We'll be back for sure.

Garrett F.

Horrible experience buying a gun. They had four people check my paperwork and we still had to drive an hour and a half back to resign stuff after we got our pistols. The compensation offered was 15% off of 22lr ammo. Everyone that checked my paperwork should be seriously reprimanded. 60 bucks worth of gas for a 2 minute process. Save yourself the heart ache and buy your guns from professionals.

Cathy M.

Went to the store today in Miami Arizona and just called letting them know that I was charged twice for the same item and asked if we could fix this over the phone I was told no. I’m an hour away. I’m told I have to bring the receipt in cannot believe that this is the way you have to work with the store. Plus the phone number on the receipt is not the correct phone number. Interestingly enough I like the store, but these are some issues that should be taken care of.