Havertys Furniture - Tuscaloosa, Alabama

Havertys Furniture, located at Address: 3215 McFarland Blvd E, Tuscaloosa, AL 35405, United States, is a well-known furniture store that offers a wide range of furniture options for different areas of your home. With a phone number: 2055562100 and website: havertys.com, this store makes it easy for customers to reach out and get more information about their products and services.

One of the key features of Havertys Furniture is their wide range of specialties. They offer furniture for bedrooms, children's rooms, and offices, making them a versatile option for anyone looking to furnish their home. Their selection includes a variety of styles and materials, so customers can find the perfect pieces to match their decor and personal taste.

In addition to their extensive furniture options, Havertys Furniture also offers a number of convenient services for their customers. They provide delivery, in-store pick-up, and on-site services, making it easy for customers to get their furniture home and set up. The store is also wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it a welcoming and inclusive space for all customers.

Another notable feature of Havertys Furniture is their assembly service. This can be a huge help for customers who may not have the time or expertise to assemble their furniture themselves. The store also offers quick visits, so customers can stop by and browse their selection at their convenience.

Havertys Furniture accepts a variety of payment options, including credit cards, debit cards, and NFC mobile payments, making it easy for customers to make a purchase. And with an average opinion of 4.8/5 from 277 reviews on Google My Business, it's clear that customers are happy with their experience at this store.

Overall, Havertys Furniture is a great option for anyone looking for high-quality furniture and convenient services. With their wide range of specialties, convenient services, and inclusive atmosphere, this store is sure to have something for everyone. If you're looking to furnish your home, be sure to check out Havertys Furniture and see what they have to offer. Don't hesitate to visit their website or give them a call to learn more.

Reviews of Havertys Furniture

LaBorn Brown

5/5

Heather was an absolute gem! I had gone to other stores looking for new furniture and I wish I saved myself some time by coming and working with Heather first. She was friendly and very focused. She was very helpful in asking me questions to make sure I got exactly what I wanted regarding look, sensory feel, and size. Absolutely wonderful

Cheryl Robertson

1/5

I purchased an Alexis Electric Recliner from Haverty’s and it has been the worst piece of furniture I have ever had, something I am not accustomed to when purchasing from Haverty’s. Thank goodness I bought the extended warranty, even though that has been a nightmare too. I noticed a space between the right arm of the chair that should not have been there almost immediately after purchase. You could see to the floor looking down through the chair. Also, after a short time, the back of the chair looked like it needed more padding. I called and made a claim and they sent someone to fix it. He added padding and tried to make an adjustment to the seat. It was evident at the time that the chair was not properly assembled from the beginning. A week later the seat was just like before. Now the chair pops when I recline and it leans to the right…I feel like I am going to fall out of it. I filed another claim in May 2024. They did not follow up on this claim until July 2024, where upon they ordered a part. I still have not received that part and have not had a call regarding this claim and it is now October. Now, in regards to the chair, I feel like I am literally going to be dumped in the floor when I recline. They also didn’t address the gaping hole in the seat of the chair. I can feel the wood and sharp staples sticking out of the wood if I stick my hand in the gaping hole. I tried to go through proper channels and tried to be patient, but this is unacceptable. I have been a loyal Haverty’s customer for 44 years but I won’t purchase from them again if this is not resolved to my satisfaction. I feel like i have been paying for a defective chair from the beginning and, despite following protocol outlined by the extended warranty, the overall problems are something no buyer should face with a brand new piece of furniture.

Regina Arnold

5/5

I was totally satisfied with my service provided to me today. I give an extra special thanks for providing excellent customer service. I was given a detailed explanation on the different table sets I inquired about. Everyone was so polite, very pleasant with a beautiful smile and stated right away, “ It was my pleasure to help you, Ms Arnold.” I was so excited with such a glamorous response. I must say, I will forever be a valued customer.Thanks for being such a great superstar, in the way you treat your customers, the way you smile, and the way you provide outstanding customer service !!!!!

CG Turner

5/5

Mia is patient, courteous, & professional. She provided superior customer service during a recent purchase from the Havertys- Tuscaloosa store. Mia also went above and beyond to resolve an issue with a purchase from a different location and representative. We look forward to working with Mia again in the future.

Shemeka Braggs

5/5

I saw an advertisement about your Inventory Memorial Day Sale through Facebook on Friday night from employee Mia Miles personal page. I reached out to her via inbox @9:04pm with the item I was most interested in. Although it was after business hours, she replied with an immediate and professional response. She also showed me another item I did not see on her page, but she had purchased it for herself and I loved it. Mia displayed above and beyond service. Therefore, securing a sale of two items my on today and a new customer. Thanks Mia for your Top Notch Customer Service!!

Jeremy Miles

5/5

Nice to go in a place and not be pressured into anything. Heather helped us find what we needed and was a great help in our purchase! Thanks!!

Renee King-Holley

5/5

I had the pleasure of meeting with Mia and Elizabeth who assisted me in finding the exact pieces that I was looking for. Both were very professional and kind. The experience was absolutely magnificent. I would recommend the Tuscaloosa location to anyone looking for someone who can walk you through the entire process of helping you to get exactly what you want. In addition, the delivery and set up personnel did a great job of getting everything in its proper place!
Overall great experience

Monique Williams

5/5

I would 1000% refer Kayla and Elizabeth. Elizabeth came out to our home, took measurements, pictures and went to work on putting together a total transformation to our living room. We’re so loving it. Kayla did a great job with helping us put things together. They both were very helpful and wonderful working with. You won’t be disappointed working with these ladies.