Heacock Trailers - Arroyo Grande, California

Address: 1105 El Camino Real, Arroyo Grande, CA 93420, United States.
Phone: 8054898442.
Website: heacocktrailersinc.com.
Specialties: Trailer dealer, Camping store, Horse trailer dealer, Repair Service, Steel fabricator, Trailer repair shop, Trailer supply store, Truck accessories store.
Other points of interest: In-store pickup, In-store shopping, Delivery, Same-day delivery, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Credit cards, Debit cards, Credit cards.
Opinions: This company has 36 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Heacock Trailers

8054898442

Heacock Trailers, located at Address: 1105 El Camino Real, Arroyo Grande, CA 93420, United States, is a well-known trailer dealer that offers a wide range of services. With a phone number: 8054898442 and website: heacocktrailersinc.com, this store is easily accessible to anyone looking for trailers or related services.

Heacock Trailers specializes in trailer sales, camping equipment, horse trailer sales, repair services, steel fabrication, trailer repair shops, trailer supply stores, and truck accessories. This makes it a one-stop-shop for all your trailer needs. The store's expertise in steel fabrication and trailer repair sets it apart from its competitors, as it can provide custom solutions tailored to your specific needs.

The store is not only a trailer dealer but also offers other points of interest that make it a convenient and accessible place to shop. These include in-store pickup, in-store shopping, delivery, same-day delivery, wheelchair-accessible entrance, wheelchair-accessible parking lot, credit card, and debit card payments. These features make it easy for customers to access the store's products and services, regardless of their mobility or payment preferences.

Heacock Trailers has received many positive reviews from its customers, with a average opinion: 4.6/5 from 36 reviews on Google My Business. Customers have praised the store for its excellent customer service, high-quality products, and reasonable prices.

Reviews of Heacock Trailers

Heacock Trailers - Arroyo Grande, California

Pearce & Sarah Kramer-Montaño

5/5

Our business is based in Santa Maria yet we go exclusively to Heackock because they are just that good. I've had repairs here, upgrades, and just swung by for parts.

Matt the owner, built us a custom weight distribution system since our trailer is incompatible with a stock WD hitch. It works great, and one of his employees took the time to make sure we were comfortable with it and answered all of our questions.

These guys are true professionals and we wouldn't trust our coffee trailer with anyone else!

Olga Apolinarska

4/5

This place provided amazing service. We needed our car set up to be towed behind our RV. The provided a prompt quote, got us scheduled, and then took all the time necessary to get it dialed in and made sure we were comfortable with the system. It works great and we're fully confident on the road.

Though, I would have preferred if all the staff wore masks (most didn't), especially inside.

pearce kramer

5/5

Truly one of the best customer service experiences I have ever had was at Heacock. I was in a situation where my 1500 rig was getting close to towing capacity on a trailer I bought. Instead of going out and spending ridiculous money on a 2500, I decided to invest in my current rig to help it out.

I talked both with Matt (owner) and Kevin. They were both extremely helpful, explained my options, provided advice, and answered a ton of questions I had.

Their pricing isn't cheap but it's fair and 100% worth it. If I ever need anything towing related they are my first choice without hesitation.

Can't recommend these guys enough.

The work I got done was -
- Trailer brakes
- Remove and replace, hitch upgrade
- Air bags in rear suspension

Monroe Montgomery

5/5

Highly recommend. Matt was able to help with my towing set up and identify an issue with my hitch. Appointments are a month out but he took the time to help as I was traveling through the area.

Scott Nakatani

5/5

Matt hooked me up when I couldn't find another trailer for hundreds of miles, just in time to move to Colorado! Super friendly and had a matching spare in stock

Matt Grabeel

5/5

Had a blown tire damage my trailer wiring while on a road trip to the central coast. I stopped in to Heacock even though they advised they were pretty booked up that day. It was an hour before closing but Matt was able to diagnose and repair the damage within an hour. Very grateful for the knowledgeable staff and quick repairs.

Joshua Mayz

1/5

I own Maez Junk Removal & Hauling, the last thing I want to do is give a negative or one star review but I was extremely disappointed today.

I went into heacock trailers to get a price on one of their dump trailers, took them 10 minutes to tell me “they will get a salesman named Matt” to give me a price.

Once, I was introduced to Matt, he didn’t shake my hand or even professionally introduce himself. Once Matt did “introduce himself”
He immediately looked at his phone and ignored me for 5 minutes.

That is when I decided to walk away.

Very rude and unprofessional service.

That is coming from someone who is a local business owner.

I will now take my business elsewhere as I was very disappointed.

Jenny West

5/5

Matt and the team are very welcoming, knowledgeable and professional. We appreciate all they did to help us out! Their trailers and hitches are the best, as is their service!