HomeVisit - Chantilly, Virginia

Introduction to HomeVisit

HomeVisit, located at 14100 Parke Long Ct g, Chantilly, VA 20151, offers a diverse range of creative and marketing services. Contact them at Phone: 8336430445, or visit their website at homevisit.com for more information. The company has garnered 34 reviews on Google My Business, reflecting a mixed reception, with an average opinion of 2.8/5.

Specialties and Services Offered

HomeVisit distinguishes itself through a broad spectrum of services designed to cater to various business needs. Their core specialties include a comprehensive photography service, utilizing an aerial photographer to capture stunning visuals. Beyond visual media, they provide robust direct mail advertising solutions and strategic internet marketing service, demonstrating an understanding of modern promotional channels. Furthermore, HomeVisit operates a fully equipped print shop, capable of producing high-quality brochures, flyers, and other printed materials. Their team encompasses skilled photographers and a dedicated video production service, ensuring clients receive a complete package of media creation and distribution.

Location and Accessibility

The company’s physical location at 14100 Parke Long Ct g, Chantilly, VA 20151, provides a central point of contact for clients in the Northern Virginia area. HomeVisit is committed to inclusivity and accessibility. The facility boasts a wheelchair accessible entrance, promoting ease of access for all visitors. A dedicated wheelchair accessible parking lot further reinforces this commitment to accessibility. Recognizing the importance of diversity, HomeVisit strives to create a welcoming environment and is an LGBTQ+ friendly space, fostering a sense of belonging and respect. They are also a transgender safespace, emphasizing their dedication to inclusivity and safety for all individuals.

Customer Service and Response Times

Customer feedback suggests a desire for improved responsiveness. While some clients have expressed satisfaction with the quality of the final product, particularly considering its price point compared to competitors, there have been reports of slower email response times. However, initial interactions often show a quick response from customer service, indicating a potential area for optimization. The fast and reasonable print services for brochures have been consistently praised, contributing to a positive perception of their operational efficiency within that specific service area. The emphasis on value for money appears to be a key driver for many client selections.

Additional Points of Interest

HomeVisit’s comprehensive service offering extends beyond traditional marketing materials. Their ability to provide aerial photography presents unique opportunities for showcasing properties, businesses, or landscapes. The integrated approach of combining photography, video production, and print services streamlines the client’s marketing efforts, reducing the need to manage multiple vendors. The print shop's capabilities allow for tailored solutions, accommodating specific design requests and brand guidelines. The company’s commitment to accessibility, coupled with its diverse service portfolio, positions it as a valuable resource for businesses seeking a holistic marketing partner. The average opinion of 2.8/5 suggests room for growth in customer satisfaction, potentially through addressing concerns regarding response times and further refining service delivery processes. The Google My Business reviews, while mixed, provide valuable insight into the client experience and areas for improvement. The emphasis on value, speed and reasonable pricing has contributed to their continued operation.

👍 Reviews of HomeVisit

Katie C.

5/5

I have always been happy with the finished product, especially for the price compared to others. The print services are very fast and reasonable for brochures as well. Email always has a quick response from customer service

Dale M.

1/5

I have used HomeVisit for years. The past two years I have had bad service including photographers that did not show up or were significantly late for a photo shoot. Just yesterday and today I had an issue with delivery of service and a billing discrepancy. The two representatives I dealt with were unhelpful in the issues. It seems as if the level of service has deteriorated over the years and does not seem to be getting better but instead worse. So much to the point, I am ready to find a new vendor for this service.

Vargha T.

1/5

If you want your photos to look like you handed a child a camera to take pictures, this is the company for you. They don’t review the photos to make obvious edits and changes that spruce them up, they just send u whatever the photographer got. Save your money, time, and patience and go to literally anyone else because whatever u get from them can’t be half as bad as what homevisit gives you

Pete &. C.

1/5

Home Visit used to be a great photography source for realtors, but no more. No one in customer service. Appointments cancelled 2 hours before a shoot. Photographers 1 1/2 hours late for appointments. Use someone else, save yourself the aggravation.

Janice P.

1/5

The photographer neglected to take a photo of the only full bathroom in the home. HomeVisit had absolutely no sense of urgency around this huge error. Have used them more many years and have many hiccups like this over the years, but this time I. Am. Done. Lots of other vendors out there that are less expensive, consistent and do a much better. HomeVisit has become complacent and entitled.

Tohmai S.

1/5

I ordered floorplans, but they weren’t taken, causing delays in our timeline. The photographer was not punctual, and management showed no concern. This is not the same HomeWise as before.

Ed C.

1/5

I used them for years and they were so so, then they were sold to some group in Canada, and they have been ridiculously useless and incompetent ever since. Will never use them again.

Steve D.

1/5

Homevisit used to be a great company, but they are awful now. I had two photoshoots in a row turn into a nightmare of “miscommunication” after “miscommunication.” Photos disappeared, it was nearly impossible for them to make very simple photo edits, getting floor plans corrected was one of the most frustrating things I’ve dealt with in a long while. After losing a bunch of photos, they actually charged me to go back and retake them. I just saw the charge pop up on my credit card two months later.

My next listing was even more of a disaster. I’m so glad that I didn’t wait until the last minute to get photos scheduled. It took 5 days to get photos for one listing correct and a week for another. It was almost impossible to get anyone on the phone.

I’ll never use them again.