Homtex Inc

Big red building, you can't miss it. Nice folks ? I've arrived at 11:00 for 14:30 appointment load wasn't ready but she gave me a door while they worked on it.

I purchased a split king bamboo sheet set for BIG money. After 4 washings, I noticed a significant amount of pilling on the bottom sheets. I washed and dried according to manufacturer's instructions. I contacted the company and they promptly sent me a replacement set with a pre-paid return label. The customer service person was easy to deal with. I will submit a second review after 4 washings on the replacement set. I hope they don't pill!!!! They do stay in place!

I ordered a set of DreamFit bamboo sheets on January 17th, which were scheduled to be delivered by Wednesday January 24th. On Thursday, I called DreamFit to find my sheets hadn't even been mailed. The representative wasn't apologetic or empathetic. After arguing with me, she assured me they would be in the mail that day. Our sheets actually shipped on the 29th and aren't going to arrive until February 2nd. I won't be purchasing from DreamFit again.

ABSOLUTELY AWESOME! Not only are their products awesome, their customer service is outstanding. I would highly recommend Homtex and their products, they are an outstanding company. I had a very unique situation with one of their products and they bent over backwards to take care of me. Thanks so much!!

Started loading me rite away. Took about 30mons or so start to finish. 8.15.23.