Patton's Steel Irwindale - Baldwin Park, California

Patton's Steel Irwindale is a reputable steel distributor, aluminum supplier, and welding supply store located at Address: 15563 Arrow Hwy, Baldwin Park, CA 91706.

Specialties

Patton's Steel Irwindale specializes in providing high-quality steel, aluminum, and welding supplies to its customers. With a long-standing history in the industry, the company has built a reputation for delivering excellent customer service, fair pricing, and honest business practices.

Accessibility

The location has wheelchair-accessible entrances and parking lots, making it easy for people with mobility challenges to access the store and its products.

Opinions

According to 68 reviews on Google My Business, Patton's Steel Irwindale has an average opinion of 4.4/5. Customers have praised the company for its great prices, excellent customer service, and respectful treatment. Many have stated that they have been shopping at Patton's Steel Irwindale for decades and have no intention of changing their supplier.

Customer Testimonials

"I've shopped here for 15-20 years. I've had no problem from the very beginning to now. I keep coming back."

"This company has great prices, great customer service and they treat people with respect, honesty, fair pricing."

"I left other steel yards to shop here for 2 decades or more to run my business. Special thanks to the Irwindale crew on Arrow Highway DOING A GREAT JOB 👍👍"

Recommendation

If you're looking for a reliable steel distributor, aluminum supplier, or welding supply store, Patton's Steel Irwindale is an excellent choice. With its long-standing history of excellent customer service, fair pricing, and honest business practices, you can trust that you'll be in good hands. Contact Patton's Steel Irwindale today at Phone: 63388110 or visit their website at Website: pattonscorp.com.

👍 Reviews of Patton's Steel Irwindale

jdog4639

5/5

Ive shopped here for 15-20 years. Ive had no problem from very beginning to now. I keep coming back.. This company has great prices, great customer service and the treat people with respect, hounesty, fair pricing. I left other steel yard's to shop here for 2 decades or more to shop here to run my business. Special thanks to the Irwindale crew on arrow highway DOING A GREAT JOB 👍👍

Urban Planner

1/5

Some long haired kid said customers can't be allowed to walk the yard because of COVID 19.... You can walk around a indoor grocery store and ride a bus. Whats the deal guys? I'm shopping at IPS instead.

P

5/5

I’m a DYI type of person, I came in hoping to get my questions answered by professional and courteous staff and I did. It’s was amazingly easy to pin down what I needed, I was met with a smile treated nicely by everyone that helped me and I was not look down by my lack of knowledge on the stuff I was looking for. I was helped properly with respect and a high degree of professionalism that is refreshing to receive. I recommend going here if your knew to welding or a season professional as I deem by my single interaction (first impression count) that anyone will be please with the business conducted after they leave.

Eric Stuessel

5/5

Awesome place. I'm illiterate to steel. I told the guy in the yard what I was trying to do and he quickly found what I needed. A short walk to the office and my purchase was complete. Not only did they load it for me but they cut it how I needed it as well. I will return for all my steel needs. They were more than happy to facilitate my every need. I'm not a company I just wanted some steel for a home project got what I needed and it worked out perfectly. Also the price was unbeatable. Thanks again!

Al Red

1/5

1. Terrible Dishonest customer service.
2. Erroneously Assure the customers of stock they do not process.
3. Dishonest charges of material's weight.
4. Terrible customer service.
5. Reps disrespectful to customers because they do not want to work.
Waste of one hour and twenty minute from paying to receiving items.
First, I called ahead to see if they had the material I needed. Lui or Lue the manager answer the phone, but He did not know his material well. He claimed the items listed in his web page did not exist as he put it "it was a typo" However, did was able to confirm that his store had plenty of the particular material I needed. After waiting for about 15 minutes in line to pay it took about another 15 minutes to finally pay for my items.
After paying, I went on a hunt to locate the reps to release to me the items I just paid. Several minutes, I was able to locate the reps were hiding in the back in the shade away from the customer service area. The reps were a little rude to me because they thought I did not speak English. After I confronted them they change their tune.
When the material I paid for was out of stock the rep try to convince me to take the cheaper material instead of what I had paid for. I got a little upset because I found his choice of words difficult to process.
I then decided to see the cashier who took my order. The cashier claimed they had plenty on stock and the reps began to argue within each other about signing for items that they do not received. After ten minutes of waste I decided to take remnants instead to complete my project.
One hour and twenty minutes passed by before I got my order completed with parts I truly was not very happy.
The paying system that is used at this establishment is run by a group of very unprofessional young people who argue and socialize while assisting customers. I found this so unprofessional.
Lastly, with 10 minutes before closing time, I was told to return the next day finish up my order.

lew parker

5/5

I needed to get aluminum tubing of a specific diameter and thickness to repair the damaged roof access ladder on my RV. The staff was very helpful in selecting exactly the right materials I required to do the job at a very fair price. Although I was buying a small amount tubing, they treated me with the professional courtesy a contractor would receive. For the DIYer with a little skill and some imagination, this is the place to get metal stock that's totally unavailable in the big chain hardware stores.

Clifford Matlock

5/5

Everyone was very helpful and Carlos found everything I needed and did an excellent job with the cuts and had a great attitude.

Jack Parro

5/5

I got exactly what I wanted n d employee was very helpful. 5 start rating.