Southern Industries Home Improvements

We met Noah Pillault who represented Southern Industries and immediately we were hooked. The presentation he gave was professional and easy to follow. We liked the materials presented to us and the price was great. They turned our bathtub into a beautiful walk-in-shower. We just love the quickness in which it was done, one day and we even had a power failure. The workers work right on through that and got the job done.

My experience with Noah was very warm and friendly . He was very polite and informative and also through in his delivery of the information that was needed to try and make a decision. He answered all my questions very professionally. I didn't expect them to be as expensive as they were. I appreciated the time taken to make sure I understood the product. Thank you Noah!

Quality is great and the installation was a great experience. The installers were prompt fast and professional.

Was not happy with the fit of the windows. When they were installed I could see light around the top of the window. Installer was not going to do anything to fill in this area. They put trim on the outside and inside and you could not see the light. It was satisfactory to them. Not to me. The installer put calk in the area. Where the light was. Does not seem like that should have to happen!

I was having problems with gutters running over and did not have leaf guards installed. I called to get an estimate for the guards to be installed. After I had an inspection the guys showed me pictures of water damage to my boards and explained what they could do to fix it. I was given multiple options and prices and I am so excited about getting my new gutters. They were very thorough in explaining everything and it was easy to make a decision.

I signed up for an window estimate. Before he would give me the estimate, I had to sit through this very time consuming time-share style presentation and lesson on windows. When I finally got the quote, he tried to pressure me into signing a contract on the spot, by emphasizing this whatever % discount that is only valid if I sign a contract that day. I explained that their quote was almost double the last estimate I received and I likely will not be using their services. Then he insulted my intelligence, by implying that going with anyone other than them is not smart and price isn't important because I will eventually have to replace the other company's sub par windows (he declared the other company inferior even though I never game the name of the company). He also questioned my ability to choose contractors. In a nutshell, the whole conversation after I told him I wouldn't be going with them was very condescending. I thanked him for his time and asked for the estimate via email in case something changes and he completely blew off the request. That was 2 weeks ago and I still don't have an estimate in writing. Don't waste your time.

We thoroughly enjoyed our visit from Southern Industries Home Improvement - Birmingham. Bobby York was our technician and was extremely friendly and knowledgeable. He was very passionate about his presentation/demonstration and the delivery was perfect and engaging! Bobby was very patient with us and answered all of our questions completely! We are looking forward to our windows installation!

He Mr York was very thorough about the windows the company sold. We have been very pleased with the windows and it has also lowered our electricity bill. Thank you for your help and honesty!