Terpstra Automotive - Chittenango, New York

Introduction

Nestled in the heart of Chittenango, New York, Terpstra Automotive has been serving the automotive needs of the community and passersby with excellence and dedication. This auto parts store, situated at 260 Genesee St, has earned a reputation for its outstanding service, knowledgeable staff, and wide range of products. Let's delve into the details of this establishment, its services, location, unique features, and what its satisfied customers have to say.

Main Services

• Auto Parts Retail: Terpstra Automotive specializes in the retail of a wide array of auto parts, ensuring they have what you need to keep your vehicle running smoothly.
• Parts Interpretation: Their knowledgeable staff can help you identify the correct parts for your vehicle, taking the guesswork out of your auto parts purchasing process.
• Ordering and Delivery: They offer ordering services for parts not immediately available in-store, and can deliver them to your location for your convenience.

Location and Access

Terpstra Automotive is located at 260 Genesee St, Chittenango, NY 13037, United States, placing it in the central part of the village. It's easily accessible from NY-5 and NY-31, making it a convenient stop for both locals and travelers. The store is situated in a residential-commercial mixed neighborhood, with nearby attractions including the Chittenango Landing Canal Boat Museum and the scenic Chittenango Creek.

For those traveling by car, there's ample parking available on-site. The business also offers wheelchair-accessible parking and entrance, ensuring accessibility for all customers.

Featured Characteristics

• Staff Expertise: One of the standout features of Terpstra Automotive is its staff. Their extensive knowledge in auto parts and vehicles sets them apart, enabling them to provide accurate advice and exceptional service.
• Wide Product Range: The store carries a comprehensive selection of auto parts, catering to various makes and models, ensuring customers can find what they need under one roof.
• Community Involvement: Terpstra Automotive is deeply rooted in the Chittenango community. It's not just a store; it's a local institution that takes pride in serving its neighbors and supporting the local economy.

Practical Information

• Contact Details: You can reach Terpstra Automotive by phone at 315-687-9805.
• Payment Methods: The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
• Opening Hours: While the specific opening hours may vary, it's typically open Monday to Friday, 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. It's closed on Sundays.

Customer Opinions and Positive Aspects

Terpstra Automotive has amassed an impressive 27 reviews on Google My Business, with an average rating of 4.9/5. Customers consistently praise the store's exceptional service, knowledgeable staff, and wide product range. Here are some positive aspects highlighted in the reviews:

• Exceptional Customer Service: Many customers commend the staff's friendly, helpful, and knowledgeable attitude, making the shopping experience pleasant and stress-free.
• Wide Product Selection: Several customers appreciate the store's extensive inventory, allowing them to find the parts they need without having to visit multiple stores.
• Competitive Pricing: Some customers mention that they find the prices at Terpstra Automotive to be competitive and reasonable.
• Community Support: A few customers express their appreciation for the store's support of local teams and events, highlighting its commitment to the community.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.