Ken Harvey's Dublin Honda - Dublin, California

figaro174

Updated review:

I had an excellent experience at the Honda dealership in Dublin, thanks to Nick. He was incredibly attentive and quickly helped me resolve an issue with my car the same day. I was relieved that I didn’t have to leave my car there for days—the problem was fixed within an hour! Nick was very polite, professional, and made sure everything was taken care of properly. His efficiency and customer service were outstanding. Highly recommend working with him!

We recently purchased a Honda CR-V from this dealership, and the entire experience was outstanding! From start to finish, the team was professional, knowledgeable, and incredibly helpful.

A special thanks to Ken, the manager, and Wais, the sales manager, for their exceptional service. They made the process smooth and stress-free, answering all our questions and ensuring we felt confident with our decision. Their attention to detail and customer-first approach truly set this dealership apart.

If you’re in the market for a Honda, I highly recommend visiting this dealership. The service and quality are top-notch!

Dan Smith

This is for the services department specifically. We recently moved to the area and had to change Honda dealerships for services. I was fortunately assigned to Shane G. and he was a pleasure to work with. He was very transparent, communicative, honest and friendly. He proactively ordering some parts that our car would need covered by a recall that has not impacted us yet but better safe than sorry. He even recommended a service that another Honda said needed to be done at 100k was actually not really necessary until closer to 150k miles - which is a nice change of pace vs. the stereotype of dealerships being focused on getting every dollar out of customers.

Eric Brugger

I brought our 2009 Honda Accord V6 in for an oil change at their express service section. The service writer was friendly and asked how my day was going. I told him I wanted an oil change and he was great with that. He didn’t try to upsell me with additional work. He said it would take about an hour and fifteen minutes and that was what it took. I waited in their customer lounge which was comfortable and had a fancy coffee maker that made lattes, espressos, cappuccinos, etc. The price of the oil change was reasonable using one of their on line coupons. I have been bringing it here for service since we bought the car new from them and have always been satisfied.

Jay Momet

Thank you, Dublin Honda! Roberto, my sales person, Ken and Jimmy management approving the deal and Luis in finance were fantastic! No pressure, simple, honest, fair, and ensuring the best customer service and experience possible. Buying a used car could not have been easier and I have bought a lot of cars… They were straightforward, willing to listen, not waste my time and deliver a great car at a better than market/fair price. They made the buying experience easy, quick and pleasurable. Thank you guys for your honesty and partnership. You earned my business now and in the future. I’ll tell everyone I can about you and can’t say enough good things….

Monda Wiseman

Very smooth purchase of a used car. Pete was very knowledgeable about the cars we looked at and drove. And Luis in finance explained the warranty and gave us valuable advice.

Joe Gonzalez

Absolutely incredible and smooth deal. I was able to work with Tito Perez who promptly helped and offered the price I asked. Provided me with top tier service and support. I would recommend Ken Harvey’s 10 out of 10 times from my experience with Tito as well as all other folks that helped me. (Arta and Carlos)
Thank Tito and team, one happy family over here.

*Estatic owner of a brand new 2025 Honda Odyssey Touring*

oluwaseun Enoch

I hope you will make it clear on appointment scheduling that you don’t service salvaged vehicle. Whatever unreasonable policy it is, at least I could have saved my precious time this morning. I’ve serviced same vehicle at Hayward Honda for more than 4 years, excellent customer service over there, never heard this kind of comment. Here in Dublin you are saying a salvaged vehicle is no longer worthy of a simple oil change, how ridiculous.

Alexander Almendral

I recently had the pleasure of visiting Dublin Honda's Service Center, and I must say, Laura's customer service was nothing short of outstanding! From the moment I arrived, Laura made me feel welcomed and valued. She took the time to understand my vehicle's needs, ensuring that I was completely comfortable throughout the entire service process.

Laura's knowledge about vehicle maintenance and her transparent communication were truly impressive. She patiently answered all my questions, provided insightful recommendations, and kept me updated on the progress of my car. Her professionalism and genuine friendliness turned what could have been a stressful experience into an enjoyable one.

I left Dublin Honda with my car in top shape and a smile on my face, all thanks to Laura's exceptional service. I highly recommend reaching out to her if you're in need of vehicle servicing. Laura is a true asset to Dublin Honda, and I can't thank her enough for her outstanding support!

Thank you, Laura, for making my service experience so smooth and pleasant!