Master Metal Products Co - San Jose, California

Nicole G.

I was within return window and they are saying it’s damaged beyond resale and authorize a 50% off a new ring. Instead of asking or returning my already purchased item. There is no way to contact a real person. Terrible company. They sent the wrong size to begin with and couldn’t even replace it with the correct size

Shea N.

I used Master Metals to cut and roll some beefy flat plate for a luxury live edge dining table. They were very willing to show me around the place and display their very capable machines and solid operating practices. This is not the place to send small jobs to. They do big stuff! on a scale that no one else around here can do. They do it well and quickly. If you think it is overpriced, shop around. Capitalism sets the price. Great service, Great results on the final product, right to print!

Todd P.

These guys are the most horrid people to have to deal with. They think they know everything and get very bitter when you are calling to ask questions. They were recommended to me as to be the people in the area capable of certain bending services I need. When I called to ask if they were able to do my special bending they were asking me for details of my job I did not know yet. I told them I was just beginning my work, and needed to know if they could handle what I was looking to have done, as I was still in the research/ design phase of my project. Tim then became disgruntled because I didn't have drawings for him, and hung up on me. Upon calling back to ask why he hung up, he began belittling me, and now wont answer my calls. i don't get where the attitude comes from....

This company has extremely poor customer service, and very cowardice communication with new customers.

This is not the company to call, if you are in need of any special metal work. They are very unprofessional!

Bill M.

This is a fast paced shop on the expensive side. Quality work on short notice commands a price.

In response to another review, trying to quote something without a print is a rookie mistake. It's no wonder they didn't have time for you

Randall P.

This place is a RIP OFF. Called in looking for material and they quoted me a price of $421 while every other shop I called quoted me less than $100. I called 4 other shops just to verify... I called and spoke to Tim who told me, "I don't set the prices, but we're VERY expensive." Unless you like throwing money away, don't give these people your business.

Frances D.

They were super helpful with coming up with a solution for my project. Not only were they great on time but they were able to recycle my metal waste. Thank you.

Tim G.

Fast and curtious will call pick.

Adam J.