Rost Machining and Fabrication - Santa Clara, California

Bob J.

Our company has been using Rost Machining for our machining and fabrication needs for almost 2 years now. John has taken on challenges that most weld shops declined and delivered quality craftsmanship which is hard to find in bay-area now days. He is easy to communicate and work with. The prices and lead-times are very reasonable. Highly recommended and always a pleasure to work with.

Preston P.

They lost the parts basically.

So I own an old overland Japanese classic van and I needed to have two plates tapped for PSI and Temp sensors to view the metrics on a gauge. I go in to ask one of the workers Pierre if he was able to do the work. I can understand a business can be busy and can't get to them but the time span to drill two holes was 3 weeks going on 4.

So the first week they've had them nothing was done because I get it "they're busy". Next week I come to check the plates are too hard which I've been telling them because it's made of spring steel. That's fine they said they'd have them annealed and then drilled and tapped. I follow up the following Thursday of week 2. John pulls me outside to tell me literally the same thing or they have an engineer coming in to remake the plates in a softer material. I just needed to message him what operating temps the plates need to be at. Then he told me to follow up on Monday. Okay sounds like a plan right?

No. I follow up on Monday over the phone and he says "they need to be annealed" Right exactly what you've been telling me I get that! He says "we'll get to it tomorrow". Okay I wait a day because it sounds reasonable that he'd get to them. The following day after I come in because at this point if it's not done then I want the plates back because I'm done waiting on someone who's never going to get around to it. I come to see john and he says he can't fine the plates!

I've previously told John that these plates have been with machine shops for 3 weeks and now it's been with John for 3 weeks going on 4 and now they're lost.
I know this is not the intended outcome for both parties but you can see my frustration.

I've never been contacted from him about the plates it's always been just me reaching out to check the status. Losing them was the last of my patience I just ordered a new set.

alexis P.

Rost Machining and Fabrication did an excellent job bringing my dream gate to life! They were very helpful and professional! Definitely recommend coming for your machining and fabrication needs !!

Bhagvandas C.

Vinay

Fred P.

Jontu B.