AAA Hemet Insurance and Member Services - Hemet, California

floricia C.

The service here is great! They are always so attentive to satisfy the customers and they are very polite. Vanessa from travel is very polite and helpful, she does what’s in the best interest of the client and is very patient in helping others. The supervisor Noelle is very polite as well. I’m very satisfied with the service here and I highly recommend the AAA in Hemet.

Nicole R. V.

We've never had any luck at the CA DMV so we try to take care of our DMV needs at a local AAA office. Hubs and I applied for our Real IDs but unfortunately this was not a participating branch.

Thankfully vehicle registration can be taken care of at AAA. The lobby can get a little busy but once we're checked in it seems like everyone's called back pretty quickly. For many years, Mary was the gal who checked everyone in so we got to know her, and it was nice being recognized since we only need to stop in 1-2 times a year. Friendly staff overall.

Melissa B.

I am revising my review. I was having issues with the DMV sending my car tags that I paid for back in Oct in which I never received. I had called AA several times but finally spoke with a wonderful woman who told me that as a member, I could come down to the Hemet office to get my tags and registration. I did and there was not a wait and I received my tags. I will NEVER use DMV again to get my tags. I will be a AAA member for life! So simple and so stress free

Steven N.

Total waste of my time. I've been with AAA for quite some time now. I had an incident where it took them six and a half hours to tow me. When I confronted a manager (of the insurance department, Because the membership services manager was on lunch,) about it. I was told well, You have R V/motorcycle with Premier Membership it could take 6 hours? It took six and a half but Guardian by onstar is a way better. AAA membership used to make you feel like the Calvary was coming now, roll the dice you'll be lucky if they come, or you can just wait 6 and a half hours. I'm so done with this company. Nobody's going to sign up for a membership where it takes six hours for a tow.

mark E.

Fast ! There DMV service reps aree well Informed up to date professional and courtious ! Great staff! And come to find out there insurance rates were much more reasonable than than i expected!! Do yourself a favor,and give Hemet AAA ,A whirl,youll be glad you did! Mark A Evans, Hemet Ca.

Tavia C.

Short, easy breezy, and friendly staff to boot. Hours faster than the DMV. In and out in less than 10 mins.

Jacob I.

Jeanette Phillips was amazing she helped me so much she took her time and made me feel very important I was very impressed she is a great asset to AAA and I will always come back because of her I release liability on the wrong vehicle on she fixed everything for me

Reginald M.

Normal really fast but with the big fire going on will see,I love this place much better than DMV.