R. A. Townsend Company - Saginaw, Michigan

Introduction to R. A. Townsend Company

The R. A. Townsend Company, established in 1963, is a renowned plumbing supply store and bathroom showroom located at 2845 McCarty Rd, Saginaw, MI 48603, United States. With over five decades of service, the company has built a reputation for excellence, quality, and exceptional customer service. Let's delve into the details of this esteemed business, its services, location, unique features, and practical information.

Main Services

• Bathroom Supply Store: R. A. Townsend Company offers a wide array of bathroom fixtures, faucets, showers, tubs, and accessories from top brands. Their extensive inventory caters to various styles and budgets, ensuring customers find the perfect pieces for their bathroom renovations or new constructions.
• Plumbing Supply Store: As a full-service plumbing supply store, R. A. Townsend Company provides a comprehensive range of products, including pipes, valves, fittings, water heaters, and more. Their knowledgeable staff assists customers in selecting the right products for their plumbing needs.
• Showroom: The company's spacious showroom allows customers to explore and interact with the products firsthand. This hands-on experience helps customers visualize how different fixtures and accessories would look and function in their own spaces.

Location and Access

The R. A. Townsend Company is strategically located in Saginaw, Michigan, making it easily accessible from nearby cities such as Bay City, Midland, and Frankenmuth. The store is situated just off I-75, providing convenient access for customers traveling by car. For those using public transportation, the Saginaw Transit Center is approximately a 10-minute drive from the store.

Customers can also find ample parking space at the store, with designated spots for disabled patrons. The store's entrance is wheelchair-accessible, ensuring that all customers can shop with ease and comfort. Additionally, delivery services are available, allowing customers to have their purchases transported directly to their homes or job sites.

Featured Characteristics

• Knowledgeable Staff: R. A. Townsend Company employs experienced and knowledgeable professionals who are always ready to assist customers. They provide expert advice on product selection, installation, and maintenance.
• Competitive Pricing: The company offers competitive pricing on its products, ensuring that customers get the best value for their money. They also provide regular promotions and discounts to help customers save even more.
• Customized Solutions: R. A. Townsend Company works closely with customers to understand their unique needs and preferences. They offer customized solutions to help customers achieve their desired outcomes, whether it's a stylish bathroom or a functional plumbing system.

Practical Information

• Business Hours: The store is open Monday through Friday from 7:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays to allow their staff to rest and recharge.
• Contact Information: Customers can reach the R. A. Townsend Company by phone at 9894987000, or by visiting their website at ratownsend.com.
• Payment Methods: The store accepts various payment methods, including credit cards, debit cards, and cash. They also offer financing options to help customers manage their purchases.

Positive Aspects from Customer Reviews

With an average rating of 4.9/5 from 12 Google My Business reviews, the R. A. Townsend Company has received overwhelmingly positive feedback from its customers. Some of the positive aspects mentioned in the reviews include:

• Exceptional customer service, with customers highlighting the helpfulness and professionalism of the staff. Beth and Gwen, in particular, were commended for their outstanding assistance.
• Wide selection of high-quality products at competitive prices, allowing customers to find the perfect fixtures and accessories for their projects.
• The spacious and well-organized showroom, which enables customers to easily navigate and visualize the products in a real-life setting.
• The company's ability to deliver products directly to customers' homes or job sites, convenience and saving customers the trouble of transporting heavy items.

The R. A. Townsend Company has established itself as a go-to destination for bathroom and plumbing supplies in Saginaw, Michigan, and the surrounding areas. With its extensive product range, competitive pricing, knowledgeable staff, and commitment to exceptional customer service, it's no wonder that the company has earned such high praise from its customers.

👍 Reviews of R. A. Townsend Company

Brian K.

5/5

Beth was absolutely phenomenal to work with. We bought a walk in shower and had some problems with our contractor. Beth helped me out and we had a great relationship with her getting our shower squared away with a new contractor. I will definitely not deal with anyone else when it comes to plumbing for our bathroom or kitchen…. T.A. Townsend rocks when it comes to customer satisfaction!

MIKE B.

5/5

Worked with Gwen Siler several times. Always a good experience

John S.

5/5

We bought a tub, shower and accessories. We had a very good experience overall. A Delta tub faucet was defective on arrival, while Delta was of no help, the RA Townsend Co. came through with the right fix. Special thanks to Beth for all her help in resolving the matter.

Pat M.

5/5

We ordered a shower insert. The service was outstanding. The prices were very reasonable. Everything turned out perfect and easy.

Tamshi A.

5/5

Very nice showroom. Sales people are very courteous and informative. Good experience.
Have shopped there before and will go again!!

Melody S.

5/5

Great experience Qwen was Awesome, she helped us out a lot

Greg S.

5/5

Very helpful and friendly, nice people to work with.

Barbara H.

5/5

Friendly and helpful staff.