Amazon Fresh - Pasadena, California

Jacob G.

Back in my day, the cashier used to help bag your groceries, not simply stand there texting her boyfriend while one of my hands juggled my infant child, and the other tried putting groceries in the bags. Other than that, there are plenty of better, healthier choices than your typical store. It costs more, but you get what you pay for (no accounting for service, unfortunately).

Olive T.

We needed to charge up our EV at the supercharge station in Pasadena and had 20 minutes to kill. So we stopped by Amazon Fresh grocery store to pick up snacks and drinks. Krispy Kreme has a store inside by the entrance way. The store was clean, organized, spacious and well-stocked with general grocery items. When you enter the store, you have the automated option of scanning your Amazon in-store code on the app to check in and then on your way out, you scan any coupon QR codes followed by your app to get out. Note that your payment is linked to the form of payment in your Amazon account. After you leave the store, an itemized receipt will be sent to your Amazon account in an hour or two. In our opinion, receipts should be sent immediately so people can verify if they’re charged correctly while they’re still at the store. The other option is the traditional way and pay the cashier when you check out for your purchase. It would be nice to have signage explaining how the process work as there wasn’t any. There were some prime exclusive deals but most items were overpriced. In the back, they have a hot food bar, salad bar, pizza and fresh sushi available. There is an Amazon return counter here. Amazon members have the option of free delivery (with required minimum purchase) and in store pick up. We do not see compelling reasons to shop again at Amazon Fresh grocery store.

Joe H.

The store is always very clean and well stocked. Staff is friendly and helpful. I like using the easy checkout cart and bagging everything myself. Having the Amazon account connected for quick checkout also helps.

I don’t have much experience with the hot food bar, although it looks and smells good. Restrooms are always clean as well.

If you are already an Amazon customer, there’s no reason not to try it.

KM F.

What an Experience!!!!

I had no idea that Amazon had a grocery store!

It was one of the most cleanest grocery stores that I have ever been in.

Fully stocked as soon as someone took something off the shelf there was staff restocking.

The pricing is competitive however I would definitely recommend looking up what you want to purchase prior or have a list so you know the cost difference from Von's/Walmart/99 Ranch Store and more.

There were some items that were way less expensive while other items where absorbent.

The staff is super friendly as well.

Something that through me for a loop was that paying with the Palm of your hand. They will actually scan your hand to take payment. The Future is NOW!

If your ever in Pasadena or just passing through I definitely recommend stopping in and getting the Amazon Fresh experience!

Hashim A.

So this location looks bigger than other locations are more organized, but a lot of the shelves are empty and seems like several of their refrigerators are broken .
the pizza I tried was not as good as other locations 2/5 stars.
so the EV chargers the most important thing about Amazon fresh locations was not working this alone deserves -5 stars
So if you are replying without addressing the charger issue or claiming Amazon has nothing to do with it, and you will not follow up to fix it. It’s better that you not reply so I don’t switch derating to one star.
Love you Fresh for the Volta only

Eri S.

I was pleasantly surprised by how this store is like a cross between Whole Foods and a regular supermarket. It was much bigger than I expected and has a very good selection. If you have the Amazon app, there is a cart where you can scan your purchases and pay without having to use the checkout. Everything in the store was clearly marked. I thought the digital displays in the aisle were a nice touch. There is a Krispy Kreme in the store that also sells drinks right by the entrance. I think the only thing that was missing was the bulk items bin but otherwise it is a very nice store with plenty of parking.

Leonardo G.

I was hoping I wouldn’t like Amazon Fresh but I was actually quite surprised with the wide variety of items, low prices, (especially for Prime Members,) helpful staff and beautiful facilities. Next time you have to return something to Amazon make a trip to Fresh, pick up an in-store coupon and check it out.

Juan

Waiting for the longest refund from this location. Will update information on why or to not consider going to that this amazon fresh Pasadena CA. If I don't get my refund the ones who received the return most likely stole it ..#nativeamerican receiver.