Clearpay Processing - Huntington Beach, California

Erik S.

Terrible company to do business with. They are a reseller of FISERV (First Data). When I closed my business in December 2024, contacted my sales rep to close my credit card processing and gift card accounts. Was told it was handled. Called the 800 number a month later to find out gift card account was still open, submitted proper forms. Got a statement indicating monthly charge for January, was advised to wait until account was closed and pay total then. Heard nothing until collection notice from First Data was received, $100 collection fee on top of two months of merchant fees. First Data will not discuss account with me as it is ClearPay reseller account. Operations manager at ClearPay says there is nothing he can do. Terrible customer service.

Izzy M.

I never do this as a business owner. I know this can hurt. But wow, these people take advantage of companies. The fees are extremely expensive. Employees are extremely rude.
I tried to cancel for months. Every time I call, they tell me I have to fill out a form that they have to email me, but then never email me the form to fill out. Completely extorting me to continue to pay $60 a month for a service I do not want or need.
The level of extortion from this company is absolutely astonishing. Better Business Bureau will be contacted for an investigation Into this companies practices.
If you were thinking about working with this company or are already working this company, Absolutely under no circumstances take the risk unless you want to be screwed over. If you’re already working with them, cancel your accounts and you will thank me later.
All I wanted was for the company to reach out and make things right but they don’t give a crap about you.

FMG

came into my business i told them i was not interested in their services. the rep cam back weeks later and scammed my at the time sales rep to sign up for their device. i called them to cancel service and they assured me it would be. they then charged me $60 a month for terminal fees for a device we never used. the rep returned top my store back in september and we handed him the device to return it at that time i assumed all was done. but nope they continued to charge me the $60 fee. i called once again and spoke with mike who finally confiemed cancelation of my acount and said i would be refunded the $400 they charged me in fees. i never recieved the refund. and today noticed a $600 charge to my account. when i called they said it was for the terminal never being returned. the same terminal their rep took from my store to return it. called today and got nowhere. they are crooks and charge fees for things that were never used and now im out over $1000 because of their scams. DO NOT SIGN UP WITH THESE CROOKS

BootlegGreenThanos

Businesses should stay away from using this company. This is a very dangerous and fraudulent company. They processed my store's ebt, credit and debit card transactions, and they refuse to deposit my money in my bank account. A lady by the name Grace Beharry with Elite Bank Card solutions set me up with them. Instead of them tto deposit my money in my account, they're even going into my account to take money from my bank account. My Merchant ID Number is 518993731116455.

jaee J.

Clear Pay has the best customer service. I’ve been with my rep Tom for years. He always has the best solutions for my business and great equipment. Right now I’m on the cash discount program. I’ve saved thousands of dollars now and am now planning on opening a second location.

Thanks again Tom!

AYSO R. 1.

We've been using ClearPay for several years for our credit card processing. The rates are excellent, and their customer support has been very helpful.

Vikram D.

I would recommend no one use this service they are terrible they will hold your money and make you jump thru hoops they have horrible customer service if I could give them negative stars I would do not use this company use someone else they have been holding $2000 for over 4 weeks and no one seems to know what they are doing over there very shady business practices do not use them

Jose E.

Stay away from this company they're a scam they will bill you even tho your account is closed