Culligan of Napa Valley, CA - Fairfield, California

Address: 1249 Illinois St Ste 1, Fairfield, CA 94533, United States.
Phone: 7075581000.
Website: culligan.com
Specialties: Water softening equipment supplier, Bottled water supplier, Water cooler supplier, Water filter supplier, Water purification company, Water testing service, Water treatment supplier.
Other points of interest: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, Quick visit.
Opinions: This company has 117 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Culligan of Napa Valley, CA

Culligan of Napa Valley, CA 1249 Illinois St Ste 1, Fairfield, CA 94533, United States

☎️7075581000

⏰ Open Hours of Culligan of Napa Valley, CA

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

For individuals and businesses in the Napa Valley area seeking superior water quality solutions, Culligan of Napa Valley, CA presents a comprehensive and reliable service offering. Located at Address: 1249 Illinois St Ste 1, Fairfield, CA 94533, United States, and reachable at Phone: 7075581000, Culligan Napa Valley is a well-established provider dedicated to addressing a wide range of water-related challenges. Their website, accessible at Website: culligan.com, offers detailed information about their services and commitment to customer satisfaction.

Culligan Napa Valley specializes in a multitude of water treatment services, catering to both residential and commercial needs. Their core competencies include the supply of water softening equipment, ensuring residents and businesses enjoy the benefits of soft water – reduced scale buildup, improved soap lathering, and gentler skin and hair. They are also a significant bottled water supplier, providing convenient and refreshing hydration options. Furthermore, they offer a robust selection of water cooler suppliers, equipping locations with reliable and hygienic refreshment solutions.

Recognizing the diverse needs of their clientele, Culligan Napa Valley excels in providing various water filter solutions. These filters are designed to remove impurities, sediment, and contaminants, enhancing the taste and quality of water. As a dedicated water purification company, they utilize advanced technologies to deliver pristine water for drinking, cooking, and other household purposes. To assist customers in understanding their specific water needs, Culligan Napa Valley offers comprehensive water testing services, analyzing water samples to identify potential issues and recommend tailored treatment plans.

Other points of interest at this location include convenient delivery services, allowing customers to easily acquire their chosen products. In-store shopping provides a personalized experience, while the facility is fully accessible, boasting a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet. Culligan Napa Valley is committed to inclusivity and demonstrates this through the provision of gender-neutral toilets and a welcoming atmosphere as an LGBTQ+ friendly establishment, fostering a safe and respectful environment for all. They prioritize the well-being of their customers and staff, firmly establishing themselves as a transgender safe space.

The positive reputation of Culligan Napa Valley is reflected in its strong customer feedback. Currently, the company has amassed 117 reviews on Google My Business, with an average opinion of 4.6/5. This impressive rating highlights their dedication to providing exceptional service, reliable products, and a customer-centric approach. Customers consistently praise the knowledgeable staff, efficient installation processes, and the tangible benefits they experience after implementing Culligan’s solutions. The company’s commitment to quick visits further enhances the customer experience, ensuring prompt attention to inquiries and service requests.

Key Features and Benefits

Comprehensive Water Solutions: From water softening to purification, Culligan Napa Valley offers a complete range of services.
Expert Water Testing: Accurate analysis to identify and address specific water quality concerns.
Reliable Equipment Supply: High-quality products from trusted brands.
Dedicated Customer Support: A knowledgeable team committed to assisting customers.
Accessibility Features: Ensuring a comfortable and inclusive experience for all visitors.

Service Area

Culligan of Napa Valley primarily serves the Fairfield and surrounding areas of Napa County, California. Their strategic location allows them to efficiently provide services to both residential and commercial clients throughout the region.

Contact Information

Address: 1249 Illinois St Ste 1, Fairfield, CA 94533, United States

Phone: 7075581000

Website: culligan.com

👍 Reviews of Culligan of Napa Valley, CA

Culligan of Napa Valley, CA - Fairfield, California

Dr K. G.

1/5

Previous customer with old water softener and Big Blue carbon filter - worked for over 20 years. When we wanted to replace obviously we reached back out to Culligan Fairfield. Sales person Juan was just OK. He gave me a lined paper chicken scratch quote but no brochure or specifics on exactly what was included. Paperwork came a few days later, which I filled out online to book the installation. Nothing happened for over 3 weeks - was told scheduling would be in 3 day window. Honestly thought they'd forgot me and I'd go elsewhere. But 3 calls later, spoke to Mike who authorized a small discount and scheduled a few days later. Came to install but tech said I didn't get the carbon filter, only the softener. Poor communication, poor scheduling and lack of details on paperwork - luckily we figured this out before installing! I'm done with the run around and chaos. I believe Costco has a version - will try them!

Monica H.

1/5

Never using Culligan again.
1) They are the worst at answering phone calls. I’ve left voice messages several times and they would never call me back.
2) Their delivery notifications got really bad the last 4 months; I’d either never receive a notification for when I’d receive my next delivery or they wouldn’t leave a voicemail whenever I’d miss their phone calls.
3) Their billing system is a mess. I went to cancel my subscription because I just didn’t like how the service was being provided and returned the bottles myself in person and yet, what I was fearing happened; they charged me a whole bunch of money, more than I usually pay for “unreturned“ bottles! Apparently we have a “credit” in the account which they never used towards our bill either.
We contacted them and finally got to one person from the billing department. This person (Kim) stated to have No Idea about why we’re getting charged extra and apparently there’s NOTHING they can do about it!! The manager (Joe) was not around…. They keep blaming their “New System” for all the mess. That’s their excuse, but no solutions!
We Had to escalate this issue to the headquarters and who knows if we’ll get this issue fixed.
Such a headache, such a pain in the rear. Definitely not using culligan ever again.

Justin A.

1/5

Installation went ok, we didn’t have soft water for the first month until someone came out and made some adjustments. After that it’s worked well, but you are on your own. I’ve tried calling for various issues, no response. I’ve had missed salt deliveries. No response. Super weird. Happy the system works but, what happens when it doesn’t? No customer support.

Dan R.

5/5

Very professional and quality work. Sales was very informative. And believe me, Vacaville has very hard water and the two weeks the we have had the water softener our water has made a difference.

Kim

4/5

Great water softener system! Some constructive criticism: the salt delivery guy didn't know how to advise me on getting a replacement for a lost part. Front desk woman thought all brine container lids are the same size. Both need more training.

Felipe V. -.

1/5

After a few missed deliveries, I canceled service with them. When they came to pick up their empty 21 bottles, they also left the same amount of full bottles after the service was canceled. After I called to have them take back their bottles, they came back and only took 4. I've called 3 times about the same thing in about a 2 week time frame, and still no one has come to pick up their damn bottles. Also, during the time I had service with them, their driver blocked my front door with the full water bottles, instead of placing them where i had left the empty ones on multiple occasions. Look elsewhere for water delivery.

hyedenny

1/5

2nd edit: They missed the January 10th appointment they had rescheduled for because of the January 9th missed appointment! No surprises here.

1st edit: Again -- continuing their near-perfect record of missing appointments, they missed another one. No calls, no apologies, just smart-a$$ comments, BS, and excuses.

Worst service of any vendor I've ever done business with. Always late, and the women in the office are always rude and dismissive. BUT-- they're consistent.

M D.

1/5

Horrible Service!! We had culligan water softener installed almost like 6 months ago. We were told if we pay $26 every month they will come to check and put salt for us so we don’t have to worry and we did enroll in that program but nobody comes not even one single time till now. They are just making money from us but don’t bother to come. I called them but I was told we will check and let you know but nobody calls you back. I regret my decision of getting service from them.