FedEx Office Ship Center - Palo Alto, California

Address: 3000 El Camino Real Suite 110, Palo Alto, CA 94306, United States.
Phone: 6504932120.
Website: local.fedex.com
Specialties: Shipping and mailing service, Business center, Fax service, Office supply store, Packaging supply store, Poster store, Print shop, Shipping service, Shredding service, Sign shop.
Other points of interest: Delivery, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 47 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of FedEx Office Ship Center

☎️6504932120

⏰ Open Hours of FedEx Office Ship Center

Monday: 9 AM–6 PM
Tuesday: 9 AM–6 PM
Wednesday: 9 AM–6 PM
Thursday: 9 AM–6 PM
Friday: 9 AM–6 PM
Saturday: Closed
Sunday: Closed

Overview of FedEx Office Ship Center in Palo Alto, CA

Located at Address: 3000 El Camino Real Suite 110, Palo Alto, CA 94306, United States, and accessible at Phone: 6504932120, the FedEx Office Ship Center stands as a comprehensive hub for shipping, mailing, and business services. This facility, highlighted by its wheelchair-accessible car park and wheelchair-accessible entrance, ensures convenience for all customers, including those with disabilities.

Key Services Offered

FedEx Office Ship Center offers an impressive array of services tailored to meet various needs. Their specialization in shipping and mailing service, business center, and fax service is unparalleled. For those requiring additional office supplies, they also operate an office supply store and a packaging supply store. Art lovers and signage enthusiasts will appreciate the poster store and sign shop. Moreover, their print shop and dedicated shipping service cater to all print and mailing requirements. Notably, they also provide a shredding service for secure document disposal.

Facilities and Accessibility

In addition to its wide range of services, the center is designed with accessibility in mind, featuring amenities such as a wheelchair-accessible car park and entrance. This makes it easy for everyone to conduct their business conveniently.

Customer Experience and Reviews

Customer feedback speaks volumes about the quality of service at FedEx Office Ship Center. Many reviewers commend the staff's efficiency and patience, highlighting exceptional customer service. For instance, a customer shared an experience where despite an error in packaging, the staff swiftly corrected it, ensuring no hassle for the customer. Such anecdotes underline the center's commitment to customer satisfaction.

However, it's worth noting that while many have had positive experiences, there's always room for improvement. As seen in the average opinion of 3.5/5, customers appreciate the service but also suggest areas for enhancement.

Recommendation

For anyone in need of professional shipping, mailing, or office supplies, the FedEx Office Ship Center in Palo Alto is a go-to destination. With their comprehensive list of services and commitment to accessibility, they offer a one-stop solution for all your needs. Don't hesitate to explore their extensive offerings and personalized services by visiting their website at local.fedex.com. Whether you're sending a package across the country or simply need to print and bind some documents, FedEx Office Ship Center, Palo Alto, is equipped to handle it all with expertise and care. Contact them today to experience their exceptional service firsthand.

👍 Reviews of FedEx Office Ship Center

FedEx Office Ship Center - Palo Alto, California

Victoria M.

5/5

Daniel, you’re my hero! Great prints, super helpful, extremely patient. Happy holidays!

Sally P.

5/5

There was only one person at the service desk, but he was SUPER fast and helpful! We had incorrectly used Express packaging for Ground service (who knew you can't do this) so he helped to repackage each of 8 boxes and get them sent off. Of course, I had to pay for the extra packaging, but I was just thankful I didn't have to take everything back to repackage them myself. I hope he doesn't leave this location!!

Anna Z.

5/5

I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!

I will be returning to this location!

Jane L.

5/5

Reuben is my favorite FedEx employee. Because of my job, I need to drop off packages at FedEx a few times a week. It’s always a pleasure going to the Palo Alto location because Reuben is super friendly, knowledgeable and gives me great tips on shipping and delivery (e.g. how to tell if a package is counted as West coast shipment or not). I had some bad experiences with FedEx employees in other locations, but visiting the Palo Alto FedEx is always enjoyable thanks to Reuben and the team there.

Byron B. A.

5/5

I have been here over 5x now and every experience has been better than the next. They can deliver on their promise and defy the rules of delivery when others could not. Customer service and everything else that goes along with it is perfect. Great job by the staff at this location.

Adam G.

5/5

Great experience, helpful and efficient service. Was there early in the afternoon and encountered no wait time. Used to using DHL, but no more. Service quality is night and day. Accessible location, friendly and helpful service representatives—go here if you need it done right and expeditiously.

Megan N. V.

1/5

The middle aged man at this location was super rude!! Only 1 employee here too, don't go here. I already came with my shipment slip & item ready to ship. I asked for a bubble envelope & he stated this was not sufficient for the item. I informed him I shipped it this way already at another Fed ex - what's the issue? A company had already paid shipping & I didn't want to purchase anything else. So he proceeds to tell me that in order for him not to lose his job it must be sent in a box and I must pay for the packaging which was $8.99. - & he states this in a rude and condescending way which irked me. Why would I pay $8.99 ? WHEN THE SHIPPING HAS ALREADY BEEN PAID FOR ? I left and will ship my package elsewhere, somewhere where using a bubble envelope doesn't threaten your job.

Hai V.

1/5

The past two years, every 3 to 5 months i give it a try to go here to take passport photos.
Every time, they disappoint me and say “Oh, sorry..seem like the camera doesn’t work. I need to change its battery”.
You would think they would fix that right after, or a month later, or at least a year later?
Every time, I gave them a little benefit of a doubt to come back.
Today marked the 5 times I have come there and they have not fulfilled my need once.
So that should be 0 out of 5 stars mathematically speaking.